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[BUG] Scrolling issue with new experimental Twitch channel category view

Open DesiredHS opened this issue 1 year ago • 31 comments

Is there an existing issue for this?

  • [X] I have searched the existing issues

This issue exists in the latest nightly version

  • [X] I am using the latest nightly version

What browsers are you seeing the problem on?

Firefox

Current Behavior

Just started last night when going into the Browse area I can scroll down and see all the Categories But once I click one and see the streams it will allow me to scroll for maybe a second put me back at the top and remove the scroll function. There is no bar on the side to grab and no icon when click scroll wheel. If I disable 7TV I can scroll again. It also happens on the Nightly version.

Expected Behavior

Would like to scroll in the Categories.

Steps To Reproduce

Not sure how it happened.

DesiredHS avatar May 25 '23 05:05 DesiredHS

This issue started with the Channel Switcher update twitch had 3 days ago. For some reason 7TV completely removes right side scroll bar on any game category page. This can however be temporarily fixed by switching between "Viewers (High to Low) or (Low to High) from the top right. The issue still remains when the page reloads or you switch to a different game category and you're back to square 1 with no scroll bar.

SpaZye avatar May 25 '23 15:05 SpaZye

It also happen here in channel's clips, sometimes it let me scroll but it send me back to the top and get stuck there. Im using Microsoft Edge btw.

THIR3X avatar May 26 '23 06:05 THIR3X

Could you explain what you mean by 'categories'?

AnatoleAM avatar May 26 '23 07:05 AnatoleAM

Could you explain what you mean by 'categories'?

From the browse page click any game or just chatting for example.

SpaZye avatar May 26 '23 12:05 SpaZye

Ping me if anyone finds steps to replicate this.

AnatoleAM avatar May 27 '23 05:05 AnatoleAM

Go to twitch -> browse categories -> select one (i.e. just chatting) -> try scrolling down to browse channels (sometimes starts to happen after you refresh page) -> not able to scroll (either input or screen bar ) browser: edge with extension disabled scrolling works @AnatoleAM

rabalpl avatar May 27 '23 09:05 rabalpl

Here's how I can replicate it @AnatoleAM. If I have the video preview open (Example), the pages works fine and I can scroll down the list to see more streams. But if I disable the video preview option, and refresh, I cannot scroll down the page anymore.

Strange thing to add, but this issue also happens only having FFZ enabled by itself also.

ShadyDeth avatar May 28 '23 03:05 ShadyDeth

Sorry, can you explain what video preview option is? Is this an experimental twitch feature or another extension? (My layout does not look like this)

AnatoleAM avatar May 28 '23 09:05 AnatoleAM

It is the Channel Switcher update they added on May 22nd for a small(?) % of users. @AnatoleAM

SpaZye avatar May 28 '23 10:05 SpaZye

Not sure as I cannot replicate this. It seems to be something Twitch pushed to a small amount of users. I'll try to see if i can find which experiment this is and force it on.

AnatoleAM avatar May 30 '23 12:05 AnatoleAM

Just checked today seems to be fixed.

Correction I'm no longer in the beta for the site and no longer get the preview option and the issue is no longer there.

DesiredHS avatar Jun 01 '23 19:06 DesiredHS

Just checked today seems to be fixed.

Since I also have the issue, I just want to note that I still have this issue.

ShadyDeth avatar Jun 01 '23 19:06 ShadyDeth

Got a twitch update on June 5th. I can confirm, the bug is present on builds of 3.0.0+ version (up to 3.0.9.1000 nightly). Have installed 2.2.3 - looks to be working for me.

strbst avatar Jun 08 '23 06:06 strbst

I am on chrome I am still having this issue..

specialpants avatar Jun 13 '23 06:06 specialpants

Got a twitch update on June 5th. I can confirm, the bug is present on builds of 3.0.0+ version (up to 3.0.9.1000 nightly). Have installed 2.2.3 - looks to be working for me.

how do i install 2.2.3?

specialpants avatar Jun 20 '23 19:06 specialpants

Hello,

I've found the experiment responsible for the layout change.

However scrolling appears to function as normal. Please provide more information on what steps you've taken where scrolling does not work and ensure that you've disabled any other extension.

AnatoleAM avatar Jun 20 '23 23:06 AnatoleAM

Cannot confirm. Please provide steps to reproduce and an explanation of your browser environment (OS, browser version, extensions installed, etc.)

AnatoleAM avatar Jun 26 '23 07:06 AnatoleAM

I'm also having the same issue it happens whenever you go to a any category in twitch 7tv refreshes my page in that category and the scroll bar just disappear. Even when I change the order of channels through the "Sort By" filter it fixes it temporarily then the pages refreshes and the scroll bar is gone again.

Edit: The browser I used Is the Brave Browser Edit : https://youtu.be/O6cqk3QiRXs

aj479 avatar Jul 04 '23 02:07 aj479

@AnatoleAM I also have this issue using chrome. Same behavior as the video posted in the last comment. I have disabled all other extensions for twitch and the the issue stops if I disable 7tv but reappears when 7tv is enabled again. Issue only occurs when the preview video is turned off. Screenshot 2023-07-09 152734

egret85 avatar Jul 09 '23 19:07 egret85

Re-opening as this may still be an issue for some users, but still cannot be confirmed

AnatoleAM avatar Jul 16 '23 05:07 AnatoleAM

I just checked today and the only reason it was fixed for me is due to no longer being in the beta test for the site.

DesiredHS avatar Jul 16 '23 07:07 DesiredHS

i think it has something to do with new tabs, if i watch a streamer and open the game category he's playing in a new tab (i have preview video off), on chrome after a few seconds a mini refresh happens and it locks my scroll, on brave it happens instantly, when i open the game category in the current tab the mini player engages and it works like it should

xiami1111 avatar Jul 28 '23 22:07 xiami1111

Ok I can confirmed it definitely happens when you have multiple tabs open. If you have a stream open on one tab and open a category on another tab (doesn't have to be the same category) the scroll bar disappear.

aj479 avatar Aug 01 '23 06:08 aj479

With a tab with a stream open and another tab with the channel browser with the preview off the scroll bar dissapears. enabling the preview and disabling it make me able to scroll again untill reload of that tab. BTTV and 7TV enabled

lockyon avatar Aug 19 '23 19:08 lockyon

I'm having this issue on Firefox browser (Windows) when streaming on one tab and trying to scroll through other categories on another tab. Has a fix been made or is one coming soon?

SmileyJetson avatar Sep 26 '23 03:09 SmileyJetson

i disabled 7tv and i dont have the problem anymore On Monday, September 25, 2023 at 10:45:31 PM EST, SmileyJetson @.***> wrote:

I'm having this issue on Firefox browser (Windows) when streaming on one tab and trying to scroll through other categories on another tab. Has a fix been made or is one coming soon?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: @.***>

specialpants avatar Sep 26 '23 10:09 specialpants

Browser: Firefox 117.0.1-1

The following console error accompanies the bug:

Security Error: Content at https://www.twitch.tv/directory/category/noita/clips?featured=false&range=all may not load data from blob:https://www.twitch.tv/c3d6fdd9-2431-4315-bfca-22092f92f347. 

"Delete cookies and site data when Firefox is closed" is disabled, as some suggest enabling this setting might be the cause.

adasium avatar Oct 04 '23 21:10 adasium

Can also easily reproduce the issue in edge, see https://watch.screencastify.com/v/X5SSijBH8aHsb32bwQfO

RafaelBetz avatar Dec 12 '23 11:12 RafaelBetz

Still having this issue as well. I notice pimothyxd's most recent replies just above, but I'm a noob to the whole Github thing; is it possible to download whatever is mentioned above? Or do we have to wait for some kind of integration into the extension?

FroobTubeLIVE avatar Jan 12 '24 16:01 FroobTubeLIVE

Still having this issue as well. I notice pimothyxd's most recent replies just above, but I'm a noob to the whole Github thing; is it possible to download whatever is mentioned above? Or do we have to wait for some kind of integration into the extension?

You're best off waiting for a solution to get pushed in a new update, although if you're interested enough you're able to test out my fix by cloning my branch and building it yourself (however do note you'll need Node.js & yarn)

pimothyxd avatar Jan 13 '24 02:01 pimothyxd