openSeaChest
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Seagate
Typo in "Total Bytes Read"
I have a brand new 18T x18 disk. It has been written to once (as part of a zfs send) and scrubbed twice (so 2x reads of the sent data).
When running:
./openSeaChest_Logs -d /dev/disk/by-id/ata-ST18000NM000J-2TV103_SERIAL -i
The following line says "PB" when it should say "TB": Total Bytes Read (PB): 20.71 Total Bytes Written (TB): 10.71
I'm guessing just a typo, but that's a big one!
Hi @putnam, That is definitely a bug 😄
Would you please provide a little more information for me?
Would you mind sharing the output of a scan? openSeaChest_Logs -s
I haven't used /dev/disk/by-id before, does this system have other handles show up with the scan? If it does, does it show the same thing when accessing the device with the handle from the scan?
One last thing, would you mind sending the verbose output of -i to me, I recommend attaching it as a file. Example: openSeaChest_Logs -d /dev/disk/by-id/ata-ST18000NM000J-2TV103_SERIAL -i -v 4 | tee verboseDriveInfo18TB.txt
I'll provide that in an update, but before I do, I wanted to mention I just used the latest version of Seatools (from 2018) on a Windows machine with one of my disks, and to my surprise even the "drive information" window in Seatools wrongly says that reads are on the PB order. Same bug
Using the sg style handles, I get the same behavior for any of my X18 disks. However, I have some 16TB disks (ST16000NM001G-2KK103) that show the read size properly!
Here is an X18 disk with the reads inaccurately displayed:
# ./openSeaChest_Logs -d /dev/sg0 -i
==========================================================================================
openSeaChest_Logs - openSeaChest drive utilities - NVMe Enabled
Copyright (c) 2014-2021 Seagate Technology LLC and/or its Affiliates, All Rights Reserved
openSeaChest_Logs Version: 2.0.1-2_2_3 X86_64
Build Date: Jun 21 2021
Today: Mon Oct 4 15:01:01 2021 User: root
==========================================================================================
/dev/sg0 - ST18000NM000J-2TV103 - xxxx - ATA
Model Number: ST18000NM000J-2TV103
Serial Number: xxx
Firmware Revision: SN02
World Wide Name: xxx
Drive Capacity (TB/TiB): 18.00/16.37
Native Drive Capacity (TB/TiB): 18.00/16.37
Temperature Data:
Current Temperature (C): 38
Highest Temperature (C): 52
Lowest Temperature (C): 34
Power On Time: 16 days 20 hours
Power On Hours: 404.00
MaxLBA: 35156656127
Native MaxLBA: 35156656127
Logical Sector Size (B): 512
Physical Sector Size (B): 4096
Sector Alignment: 0
Rotation Rate (RPM): 7200
Form Factor: 3.5"
Last DST information:
Time since last DST (hours): 14.00
DST Status/Result: 0x2
DST Test run: 0x2
Long Drive Self Test Time: 1 day 1 hour 28 minutes
Interface speed:
Max Speed (Gb/s): 6.0
Negotiated Speed (Gb/s): 6.0
Annualized Workload Rate (TB/yr): 647409.58
Total Bytes Read (PB): 29.85
Total Bytes Written (TB): 10.66
Encryption Support: Not Supported
Cache Size (MiB): 256.00
Read Look-Ahead: Enabled
Write Cache: Enabled
Low Current Spinup: Disabled
SMART Status: Unknown or Not Supported
ATA Security Information: Supported
Firmware Download Support: Full, Segmented, Deferred
Specifications Supported:
ACS-4
ACS-3
ACS-2
ATA8-ACS
ATA/ATAPI-7
ATA/ATAPI-6
ATA/ATAPI-5
SATA 3.3
SATA 3.2
SATA 3.1
SATA 3.0
SATA 2.6
SATA 2.5
SATA II: Extensions
SATA 1.0a
ATA8-AST
Features Supported:
Sanitize
SATA NCQ
SATA Software Settings Preservation [Enabled]
SATA Device Initiated Power Management
Power Management
Security
SMART [Enabled]
48bit Address
PUIS
GPL
Streaming
SMART Self-Test
SMART Error Logging
Write-Read-Verify
DSN
AMAC
EPC [Enabled]
Sense Data Reporting
SCT Write Same
SCT Error Recovery Control
SCT Feature Control
SCT Data Tables
Host Logging
Set Sector Configuration
Storage Element Depopulation
Seagate In Drive Diagnostics (IDD)
Adapter Information:
Vendor ID: 1000h
Product ID: 0097h
Revision: 0002h
Here is an X16 series disk with reads accurately displayed:
# ./openSeaChest_Logs -d /dev/sg40 -i
==========================================================================================
openSeaChest_Logs - openSeaChest drive utilities - NVMe Enabled
Copyright (c) 2014-2021 Seagate Technology LLC and/or its Affiliates, All Rights Reserved
openSeaChest_Logs Version: 2.0.1-2_2_3 X86_64
Build Date: Jun 21 2021
Today: Mon Oct 4 15:03:51 2021 User: root
==========================================================================================
/dev/sg40 - ST16000NM001G-2KK103 - xxxx - ATA
Model Number: ST16000NM001G-2KK103
Serial Number: xxxx
Firmware Revision: SN02
World Wide Name: xxxx
Drive Capacity (TB/TiB): 16.00/14.55
Native Drive Capacity (TB/TiB): 16.00/14.55
Temperature Data:
Current Temperature (C): 35
Highest Temperature (C): 48
Lowest Temperature (C): 29
Power On Time: 1 year 14 days 15 hours
Power On Hours: 15255.00
MaxLBA: 31251759103
Native MaxLBA: 31251759103
Logical Sector Size (B): 512
Physical Sector Size (B): 4096
Sector Alignment: 0
Rotation Rate (RPM): 7200
Form Factor: 3.5"
Last DST information:
Time since last DST (hours): 30.00
DST Status/Result: 0x0
DST Test run: 0x1
Long Drive Self Test Time: 1 day 41 minutes
Interface speed:
Max Speed (Gb/s): 6.0
Negotiated Speed (Gb/s): 6.0
Annualized Workload Rate (TB/yr): 61.43
Total Bytes Read (TB): 98.61
Total Bytes Written (TB): 8.37
Encryption Support: Not Supported
Cache Size (MiB): 256.00
Read Look-Ahead: Enabled
Write Cache: Enabled
Low Current Spinup: Disabled
SMART Status: Unknown or Not Supported
ATA Security Information: Supported
Firmware Download Support: Full, Segmented, Deferred
Specifications Supported:
ACS-4
ACS-3
ACS-2
ATA8-ACS
ATA/ATAPI-7
ATA/ATAPI-6
ATA/ATAPI-5
SATA 3.3
SATA 3.2
SATA 3.1
SATA 3.0
SATA 2.6
SATA 2.5
SATA II: Extensions
SATA 1.0a
ATA8-AST
Features Supported:
Sanitize
SATA NCQ
SATA Software Settings Preservation [Enabled]
SATA Device Initiated Power Management
Power Management
Security
SMART [Enabled]
48bit Address
PUIS
GPL
SMART Self-Test
SMART Error Logging
Write-Read-Verify
DSN
AMAC
EPC [Enabled]
Sense Data Reporting
SCT Write Same
SCT Error Recovery Control
SCT Feature Control
SCT Data Tables
Host Logging
Set Sector Configuration
Storage Element Depopulation
Seagate In Drive Diagnostics (IDD)
Adapter Information:
Vendor ID: 1000h
Product ID: 0097h
Revision: 0002h
I am guessing the new-ish X18 series just needs to be added to some list/config somewhere to show this data properly.
@putnam, Thanks for the file. That looks like it was the 16TB drive though and the output does look correct for it (98.61TB read). Can you share one for the 18TB?
Thanks for the files! After reviewing them, I am reaching out to some people internally to figure out the best way to resolve this issue.
Hi @putnam, I know this has been open for a long time now, but I finally have confirmation of a firmware update being available that should resolve this problem.
Closing this due to inactivity and that this was actually a firmware issue that did not have a software workaround available. Judging by the 🎉 reaction on my last comment, I will also take that as confirmation that this issue was seen and can be considered resolved. Please feel free to reopen this or create a new issue if you have any other trouble with your drive!