purelymail-issues icon indicating copy to clipboard operation
purelymail-issues copied to clipboard

Inconsistent Syncing on Outlook iOS and Outlook Mac

Open joey-bdev opened this issue 10 months ago • 1 comments

As described here: https://www.reddit.com/r/purelymail/comments/1i8n5o4/anyone_having_issues_with_imap_sync_on_outlook/

Very inconsistent syncing, when all other email accounts (not purelymail) are syncing fine. Would love to know if there is a fix for this!

joey-bdev avatar Jan 28 '25 20:01 joey-bdev

I have had these reports from a few other customers. I'm not really sure what the issue is. I'm guessing that since it's a relatively recent issue some software update broke it; with great luck some software update will magically fix it again.

If anyone could figure out how to get the logging for Outlook Mac it could help me figure out what's tripping Outlook up: https://learn.microsoft.com/en-us/outlook/troubleshoot/diagnostic-logging/how-to-enable-logging-in-outlook-for-mac

ScottPeterJohnson avatar Jan 29 '25 05:01 ScottPeterJohnson