a new kodi error

[baby-scarf]

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name: Bug report about: Create a report to help us improve title: '' labels: '' assignees: ''

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Addon used

• [x ] Amazon VOD (plugin.video.amazon-test)
• [ ] Browser Launcher (plugin.program.browser.launcher)

• Addon version:

Account type

• [x ] primevideo.com
• [ ] amazon.(com/co.uk/de/jp)

System Setup (please provide the following information):

• Hardware:
• OS version: bookworm
• Kodi version number: 20.5

Upload Logs

error : EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error - NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS! Error Type: <class 'KeyError'> Error Contents: 'metadata' Traceback (most recent call last): File "/home/pi/.kodi/addons/plugin.video.amazon-test/default.py", line 9, in <module> EntryPoint(argv) File "/home/pi/.kodi/addons/plugin.video.amazon-test/resources/lib/startup.py", line 67, in EntryPoint _g.pv.Route(verb, path) File "/home/pi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 185, in Route elif 'browse' == verb: self._g.pv.Browse(path) ^^^^^^^^^^^^^^^^^^^^^^^ File "/home/pi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 459, in Browse node, breadcrumb = self._TraverseCatalog(path) ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/home/pi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 155, in _TraverseCatalog self._LazyLoad(node[nodeName], pathList[0:1 + i]) File "/home/pi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 1430, in _LazyLoad bUpdatedVideoData |= ParseSinglePage(breadcrumb[-1], o, bCacheRefresh, url=iu) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/home/pi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 893, in ParseSinglePage siblings = sorted(siblings, key=(lambda k: self._videodata[k]['metadata']['videometa']['season'])) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/home/pi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 893, in <lambda> siblings = sorted(siblings, key=(lambda k: self._videodata[k]['metadata']['videometa']['season'])) ~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^ KeyError: 'metadata' -->End of Python script error report<--

Describe the bug

I'm back because I'm getting an error again. It worked for a day after this: https://github.com/Sandmann79/xbmc/issues/775 and the error...

Can you help me again, please?

[Sandmann79]

There seems to be a problem with the video database. Try to clear both caches in Settings > Data source > Clear cache

[mickey86]

Hello,

I have very similar error since 3 or 4 days when I try to load my Watch list, TV Shows:

2025-03-14 18:58:33.000 T:3516778   error <general>: EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
                                                    - NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
                                                   Error Type: <class 'TypeError'>
                                                   Error Contents: '<' not supported between instances of 'NoneType' and 'str'
                                                   Traceback (most recent call last):
                                                     File "/home/kodi/.kodi/addons/plugin.video.amazon-test/default.py", line 9, in <module>
                                                       EntryPoint(argv)
                                                     File "/home/kodi/.kodi/addons/plugin.video.amazon-test/resources/lib/startup.py", line 67, in EntryPoint
                                                       _g.pv.Route(verb, path)
                                                     File "/home/kodi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 185, in Route
                                                       elif 'browse' == verb: self._g.pv.Browse(path)
                                                                              ^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/home/kodi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 459, in Browse
                                                       node, breadcrumb = self._TraverseCatalog(path)
                                                                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/home/kodi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 155, in _TraverseCatalog
                                                       self._LazyLoad(node[nodeName], pathList[0:1 + i])
                                                     File "/home/kodi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 1522, in _LazyLoad
                                                       self._Flush(bFlushVideoData=bCacheRefresh or bUpdatedVideoData)
                                                     File "/home/kodi/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 79, in _Flush
                                                       json.dump(self._videodata, fp, indent=2 if bPretty else None, separators=None if bPretty else (',', ':'), sort_ke
                                                     File "/usr/lib/python3.11/json/__init__.py", line 179, in dump
                                                       for chunk in iterable:
                                                     File "/usr/lib/python3.11/json/encoder.py", line 432, in _iterencode
                                                       yield from _iterencode_dict(o, _current_indent_level)
                                                     File "/usr/lib/python3.11/json/encoder.py", line 406, in _iterencode_dict
                                                       yield from chunks
                                                     File "/usr/lib/python3.11/json/encoder.py", line 354, in _iterencode_dict
                                                       items = sorted(dct.items())
                                                               ^^^^^^^^^^^^^^^^^^^
                                                   TypeError: '<' not supported between instances of 'NoneType' and 'str'
                                                   -->End of Python script error report<--

Clearing one or both caches, even after restarting Kodi do not resolve the problem.

[baby-scarf]

Hello

Exactly after cleaning the cache (both) and a restart, then I had to erase the login password and re-authentication now everything works wonderfully ....

Thanks

[mickey86]

Thanks for the advice of re-authenticating; but it did not work for me. I have the same error than before. The error rises for TV Shows only, not for Films.

[laclaro]

Same here with most recent release and OSMC Kodi on Vero 4k. This is a grave issue.

[Sandmann79]

@mickey86 @laclaro please try the beta version from this post: https://github.com/Sandmann79/xbmc/issues/779#issuecomment-2795208852

[mickey86]

Just installed the last version available (1.1.6+matrix.1), backed to Website Datasource, cleared cache of both catalogue and video, and it worked!

Thanks!

[github-actions[bot]]

This issue has been marked as stale because there has been no activity for more than 6 months. If no update is made, this issue will be closed in 14 days.