xbmc icon indicating copy to clipboard operation
xbmc copied to clipboard

Watchlist (My Stuff) is empty

Open GG-76 opened this issue 1 year ago • 22 comments

Addon used

  • [x] Amazon VOD (plugin.video.amazon-test)
  • [ ] Browser Launcher (plugin.program.browser.launcher)
  • Addon version:

Account type

  • [x] primevideo.com
  • [ ] amazon.(com/co.uk/de/jp)

System Setup (please provide the following information):

  • Hardware: Sony Bravia TV (Google TV)
  • OS version: Android TV 10
  • Kodi version number: Kodi 21.1

Describe the bug

Hi, since the latest version of the addon, the My Stuff (Prime Video Watchlist) folder is empty and it is not possible to get the series list from the Prime Video watchlist.

GG-76 avatar Sep 14 '24 19:09 GG-76

Are you using the latest Addon version 1.1.2? If yes, please upload a log, cannot reproduce the error. Possibly another upcoming change to Amazon's website. But you are the only one currently reporting this error.

Sandmann79 avatar Sep 21 '24 13:09 Sandmann79

yes on the latest version 1.1.2 and on three different devices the same problem. I will try to get the log.

GG-76 avatar Sep 23 '24 15:09 GG-76

@Sandmann79 It took a while. I am attaching the log, hopefully it will be of some use

https://paste.kodi.tv/etifehoxuy.kodi

GG-76 avatar Oct 03 '24 19:10 GG-76

Same here Watchlist Series ist empty (watchlist films is okay) After refereshing the list i get this error

2024-11-01 11:13:16.345 T:1304 info : [Amazon VOD] Refresh params: ({'lazyLoadURL': '/gp/video/mystuff/watchlist/tv/ref=atv_mys_wl_tab', 'title': 'Serien'}, ['root', 'Watchlist', 'watchlist', 'tv'], True) 2024-11-01 11:15:14.907 T:1045 info : CActiveAESink::OpenSink - initialize sink 2024-11-01 11:15:14.907 T:1045 info : CAESinkALSA::Initialize - Attempting to open device "sysdefault:CARD=sndrpihifiberry" 2024-11-01 11:15:14.916 T:1045 info : CAESinkALSA::Initialize - Opened device "sysdefault:CARD=sndrpihifiberry" 2024-11-01 11:15:14.917 T:1045 info : CAESinkALSA::InitializeHW - Your hardware does not support AE_FMT_FLOAT, trying other formats 2024-11-01 11:15:14.917 T:1045 info : CAESinkALSA::InitializeHW - Using data format AE_FMT_S24NE4 2024-11-01 11:15:21.019 T:1304 error : EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<-- - NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS! Error Type: <class 'IndexError'> Error Contents: list index out of range Traceback (most recent call last): File "/storage/.kodi/addons/plugin.video.amazon-test/default.py", line 9, in EntryPoint(argv) File "/storage/.kodi/addons/plugin.video.amazon-test/resources/lib/startup.py", line 67, in EntryPoint _g.pv.Route(verb, path) File "/storage/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 184, in Route elif 'browse' == verb: self._g.pv.Browse(path) ^^^^^^^^^^^^^^^^^^^^^^^ File "/storage/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 617, in Browse sorted([(folderTypeList.count(x), x) for x in set(folderTypeList) if x not in [3, 4]], reverse=True)[0][1] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^ IndexError: list index out of range -->End of Python script error report<--

2024-11-01 11:15:21.402 T:1365 error : GetDirectory - Error getting plugin://plugin.video.amazon-test/pv/browse/root/Watchlist/watchlist/tv 2024-11-01 11:15:21.432 T:1037 error : CGUIMediaWindow::GetDirectory(plugin://plugin.video.amazon-test/pv/browse/root/Watchlist/watchlist/tv) failed

mlc42 avatar Nov 01 '24 10:11 mlc42

@Sandmann79 with the latest WebAPI all is okay again. Kodi Nexus Raspi 4 Thank you.

mlc42 avatar Nov 02 '24 11:11 mlc42

Same here getting the index out of range error when trying to refresh the list after clearing the data source cache:

2024-11-02 22:59:12.071 T:12988 error : EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<-- - NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS! Error Type: <class 'IndexError'> Error Contents: list index out of range Traceback (most recent call last): File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.amazon-test/default.py", line 9, in EntryPoint(argv) File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.amazon-test/resources/lib/startup.py", line 67, in EntryPoint _g.pv.Route(verb, path) File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 184, in Route elif 'browse' == verb: self._g.pv.Browse(path) ^^^^^^^^^^^^^^^^^^^^^^^ File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.amazon-test/resources/lib/web_api.py", line 617, in Browse sorted([(folderTypeList.count(x), x) for x in set(folderTypeList) if x not in [3, 4]], reverse=True)[0][1] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^ IndexError: list index out of range -->End of Python script error report<--

Also tried complete new user login and reinstalling Amazon VOD app but nothing helped.

microlity avatar Nov 02 '24 22:11 microlity

i use the the 1.1.2 and only download the web_api.py and replace it in the addon folder. Then i restart the raspi and refresh the series folder. It took a while but after that all is ok.

mlc42 avatar Nov 03 '24 11:11 mlc42

Thanks @mlc42 for confirming that latest modifications in the repo fixed this issue. Was also one steps away from applying mentioned modifications after I saw your comment from yesterday. Rather than that I would prefer to recognize a new version being released, as it is likely to affect more users soon.

@Sandmann79 Is a new release planned in the near future?

microlity avatar Nov 03 '24 12:11 microlity

@mlc42, thank you for testing. Are you a PrimeVideo.com or Amazon.tld user?

@microlity it will be released within the next 2 days. Still need to do some testing.

Sandmann79 avatar Nov 03 '24 21:11 Sandmann79

@Sandmann79 I use Amazon.de

mlc42 avatar Nov 04 '24 19:11 mlc42

Hello, I updated to version 1.1.3 but the problem still occurs, so I don't know what's wrong. I can still try to reinstall the addon completely.

GG-76 avatar Nov 07 '24 12:11 GG-76

@GG-76 that is not necessary. Please delete both caches once in the addon settings, then the error should have disappeared.

Sandmann79 avatar Nov 07 '24 12:11 Sandmann79

@Sandmann79 I've done that twice already and my watchlist is still empty anyway :(

GG-76 avatar Nov 07 '24 13:11 GG-76

@GG-76 Sorry, I misread that. Please activate the settings Dump json replies and Log HTTP response content in Settings / Miscellaneous, delete both caches and then only navigate to the series watchlist in the addon. After that go to Settings / Miscellaneous / Create Log files archive and upload it here together with the kodi.log.

Sandmann79 avatar Nov 09 '24 06:11 Sandmann79

@Sandmann79 here it is. kodi.log logfiles_20241110-165422.zip

GG-76 avatar Nov 10 '24 15:11 GG-76

Just adding to the initial users ticket. I am also having the same issue. Initially my Watchlist was empty. I cleared the cache, and rebooted, still empty. I came back a few hours later, and my folder is now populated, but all the series folders are empty. The last time this happened, as we all tend to know, is that Amazon made a change to their web interface. I have attached my log files to confirm and assist the original poster:

kodi.log logfiles_20241110-150500.zip

Forlorn-Hope avatar Nov 10 '24 20:11 Forlorn-Hope

i tried version 1.1.4. and still unchanged.

GG-76 avatar Nov 18 '24 14:11 GG-76

@Sandmann79 Hi, can you fix this bug please?

GG-76 avatar Dec 14 '24 11:12 GG-76

@GG-76 please upload new logs, the old ones did not contain any useful information (only the Addon was started and the main menu was loaded). Empty both caches beforehand.

Sandmann79 avatar Mar 14 '25 13:03 Sandmann79

@Sandmann79 ok i try it, and log from @Forlorn-Hope , who have same problem is useful too?

GG-76 avatar Mar 14 '25 13:03 GG-76

@Sandmann79 So, Here it is, perhaps this time it will be more useful. I noticed now that I even show all folders twice. My Stuff folder i can open, but the spikes will be shown and does not get off any content

logfiles_20250315-115627.zip kodi.log

GG-76 avatar Mar 15 '25 11:03 GG-76

I see that support for this add-on has probably ended completely, as I have been unsuccessfully solving this problem for a year now...

GG-76 avatar Aug 04 '25 10:08 GG-76