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"Content not paid" messages for some files in Amazon VOD

Open bstabens opened this issue 1 year ago • 2 comments

Addon used

  • [X] Amazon VOD (plugin.video.amazon-test)
  • [ ] Browser Launcher (plugin.program.browser.launcher)
  • Addon version: 1.07

Account type

  • [ ] primevideo.com
  • [X] amazon.(com/co.uk/de/jp)

System Setup (please provide the following information):

  • Hardware: Raspberry Pi4
  • OS version: XBIan 12.0 (Debian Bookworm, Kernel 6.6.31-64+ aarch64)
  • Kodi version number: 21.0

Upload Logs https://ufile.io/tvvsnrzd

Describe the bug Some files won't be played, in this case episodes of "Elementary". The plugin reports "content not paid". At the same time with the same login on a laptop it's no problem watching this series. Also, an episode of Wheel of Time was played without issues on the raspbi.

bstabens avatar Jun 17 '24 18:06 bstabens

I assume that you have a German Amazon account. I can play the episodes in question without any problems, so the error must be somewhere on your end.

Is a VPN or proxy used for playback? Do you live near the border?

Sandmann79 avatar Jun 23 '24 06:06 Sandmann79

Yes, sorry, it's a german account. No VPN or proxy used. No border close. I live on the eastern side of NRW, that's quite nicely in the middle of Germany. :)

bstabens avatar Jun 23 '24 08:06 bstabens

Sorry for the late reply. Amazon had the series on offer twice at the time, once for free with a Prime subscription and once for a fee. This is sometimes the case with Amazon. Usually the series only differ in the number of available languages.

Sandmann79 avatar Nov 09 '24 07:11 Sandmann79

Well, great. Gotta love them. Thanks for still coming back and helping me out!

bstabens avatar Nov 09 '24 07:11 bstabens