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Published 20 hours ago • verified publisher icon Sandmann79

Amazon VOD doesn't play video since few days (widevine?)

Open cpassuel opened this issue 2 years ago • 11 comments

Addon used

  • [X] Amazon VOD (plugin.video.amazon-test)
  • [ ] Browser Launcher (plugin.program.browser.launcher)
  • Addon version: v0.9.4 (and v0.9.5~beta3)

Account type

  • [X] primevideo.com
  • [ ] amazon.(com/co.uk/de/jp)

System Setup (please provide the following information):

  • Hardware: Raspberry Pi 4
  • OS version: LibreElec 9.2.8
  • Kodi version number: 18.9.0

Upload Logs

Here is an extract of kodi.log https://paste.kodi.tv/idexufepir.kodi

Describe the bug

Since few days (less that one week) I have an error when I try to play a video. I tried both the official version and the v0.9.5~beta3. From the log it may be related to widevine.

cpassuel avatar Mar 13 '22 10:03 cpassuel

Same for me on:

Raspberry Pi 3+ Kodi 18.9 Libreelec 9.2.8

1023660 avatar Mar 13 '22 11:03 1023660

I have the same error here, noticed just yesterday, with same plugin version. I tried to upgrade to version 0.9.4.1 but with no result.

Here my kodi.log extract with plugin version 0.9.4.1 (the line number in the exceptions are slightly different, hope it can help): Kodi.log

The rest of the setup is quite similar: LibreElec 9.2.8 with Kodi 18.9.0 but everything runs on a Raspberry 3 +.

I'm available to provide further info, should you need it.

stefano-salari avatar Mar 13 '22 11:03 stefano-salari

I also tried the ...beta3. And tried to update Widewine in Inputstream Helper, which is not possible.

1023660 avatar Mar 13 '22 13:03 1023660

This issue is caused by inputstream helper, look here for a solution: https://github.com/emilsvennesson/script.module.inputstreamhelper/issues/495

Sandmann79 avatar Mar 13 '22 15:03 Sandmann79

Thanks a lot, that worked fine for me.

stefano-salari avatar Mar 13 '22 16:03 stefano-salari

It worked for me too. Thanks

cpassuel avatar Mar 13 '22 18:03 cpassuel

I checked that fix but it's non-sense. I mean the fix should be a line 73 susbstitution with return content.decode("utf-8") but that line already exist. My problem is that I click on the movie title and it try to load without success. No errors. Just it stay on loading. Any help would be very apreciated. Thanks.

fpusersuggest avatar Apr 20 '22 23:04 fpusersuggest

also I have upgraded script.module.inputstreamhelper to the latest version: v0.5.10 ok I try to reinstall widevine beucase I installed it with the old version of script.module.inputstreamhelper Thanks

fpusersuggest avatar Apr 21 '22 00:04 fpusersuggest

reinstalled widevine but does not work. I click on the movie title, start wheel for loading and nothing.

fpusersuggest avatar Apr 21 '22 04:04 fpusersuggest

Ok, I have solved the problem reinstalling libreelec, then the repository and the addon and widevine. Thanks.

fpusersuggest avatar Apr 22 '22 21:04 fpusersuggest

i have the same problem with amazon vod, since the last widewineupdate. i had opened an issue in "input stream helper" Link to input stream helper issue

i have restored to an earlier version of widewine, but it doesnt solve the problem (i had also rebooted the pi). i am using the latest release of libreelec (nightly). the versions of input stream adaptive and input stream helper are the latest.

here is my debug log: Link to the debug log

sbuerg avatar May 31 '22 19:05 sbuerg