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Synchronization SF <-> CC

Open Verwest89 opened this issue 2 years ago • 1 comments

I installed the package on my sandbox orgs (sf and cc). I'm using Accounts and Contacts (no person accounts), and i'm trying to understand how the synchronization between the systems works. I created a new account/contact records on my salesforce env. but they were not synced to my cc env. Also, I created a new customer under specific site on my cc env. (for example: RefArchGlobal site) and again - this data was not reflected on my sf env.

What am I missing here ? Can someone please clarify to me how the synchronization between the two suppose to work ?

Thanks !!

Verwest89 avatar Nov 07 '22 17:11 Verwest89

Hi @Verwest89, I'm having a similar issue, but just from SFSC -> SFCC side. All worked fine until recently, and it just stopped doing anything on SFSC side. Did you find an answer to your issue?

Thanks!

radupopescu1 avatar Nov 16 '22 12:11 radupopescu1