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This is a repository for sharing papers in the field of empathetic conversational AI. The related source code for each paper is linked if available.

EMPapers

A list of papers related to emotion, empathy, and mental health support in dialog systems and emotional, empathetic, and supportive response generation.

Contrib update PaperNum

type

  • NAACL22 Mitigating Toxic Degeneration with Empathetic Data: Exploring the Relationship Between Toxicity and Empathy, 2022. [paper]
  • NAACL22 Emp-RFT: Empathetic Response Generation via Recognizing Feature Transitions between Utterances, 2022. [paper]
  • NAACL22 EmpHi: Generating Empathetic Responses with Human-like Intents, 2022. [paper] [code]
  • Empathetic Response Generation with State Management, 2022. [paper] [code]
  • ACL22 MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversation, 2022. [paper] [code]
  • Emotion-based Modeling of Mental Disorders on Social Media, 2022. [paper]
  • Data Augmentation for Mental Health Classification on Social Media, 2021. [paper]
  • AAAI22 CEM: Commonsense-aware Empathetic Response Generation, 2021. [paper] [code]
  • AAAI22 Knowledge Bridging for Empathetic Dialogue Generation, 2021. [paper] [code]
  • EMNLP21 Improving Empathetic Response Generation by Recognizing Emotion Cause in Conversations, 2021. [paper] [code]
  • EMNLP21 Distilling Knowledge for Empathy Detection, 2021. [paper] [code]
  • Micromodels for Efficient, Explainable, and Reusable Systems: A Case Study on Mental Health, 2021. [paper] [code]
  • MEDCOD: A Medically-Accurate, Emotive, Diverse, and COntrollable Dialog System, 2021. [paper] [code]
  • MentalBERT: Publicly Available Pretrained Language Models for Mental Healthcare, 2021. [paper]
  • EmpBot: A T5-based Empathetic Chatbot focusing on Sentiments, 2021. [paper]
  • Empathetic Response Generation through Graph-based Multi-hop Reasoning on Emotional Causality, 2021. [paper]
  • EMNLP21 Perspective-taking and Pragmatics for Generating Empathetic Responses Focused on Emotion Causes, 2021. [paper] [code]
  • EMNLP21 Constructing Emotion Consensus and Utilizing Unpaired Data for Empathetic Dialogue Generation, 2021. [paper]
  • Empathetic Dialogue Generation with Pre-trained RoBERTa-GPT2 and External Knowledge, 2021. [paper]
  • ACL21 Modulating Language Models with Emotions, 2021. [paper]
  • AAAI21 It Takes Two to Empathize: One to Seek and One to Provide, 2021. [paper] [code]
  • INLG21 Affective Decoding for Empathetic Response Generation, 2021. [paper] [code]
  • Predicting User Emotional Tone in Mental Disorder Online Communities, 2021. [paper]
  • Exemplars-guided Empathetic Response Generation Controlled by the Elements of Human Communication, 2021. [paper] [code]
  • CPL21 Towards Low-Resource Real-Time Assessment of Empathy in Counselling, 2021. [paper]
  • Modeling Human Motives and Emotions from Personal Narratives Using External Knowledge And Entity Tracking, 2021. [paper]
  • SentEmojiBot: Empathising Conversations Generation with Emojis, 2021. [paper]
  • Towards an Online Empathetic Chatbot with Emotion Causes, 2021. [paper]
  • ACL21 CoMAE: A Multi-factor Hierarchical Framework for Empathetic Response Generation, 2021. [paper] [code]
  • Generative Adversarial Imitation Learning for Empathy-based AI, 2021. [paper]
  • Towards Detecting Need for Empathetic Response in Motivational Interviewing, 2021. [paper]
  • WWW21 Modeling Human Motives and Emotions from Personal Narratives Using External Knowledge And Entity Tracking, 2021. [paper]
  • WWW21 Towards facilitating empathic conversations in Online Mental Health Support: A Reinforcement Learning Approach, 2021. [paper] [code]
  • Empathetic BERT2BERT Conversational Model: Learning Arabic Language Generation with Little Data, 2021. [paper] [code]
  • EmpathBERT: A BERT-based Framework for Demographic-aware Empathy Prediction, 2021. [paper]
  • NEURIPS20 CheerBots: Chatbots toward Empathy and Emotion using Reinforcement Learning, 2021. [paper]
  • LREC20 Learning word ratings for empathy and distress from document-level user responses, 2020. [paper]
  • EMNLP20 MIME: MIMicking Emotions for Empathetic Response Generation, 2020. [paper] [code]
  • EmpTransfo: A Multi-head Transformer Architecture for Creating Empathetic Dialog Systems, 2020. [paper] [code]
  • SIGIR20 What If Bots Feel Moods ? Towards Controllable Retrieval-based Dialogue Systems with Emotion-Aware Transition Networks, 2020. [paper]
  • ICASSP20 Generating Empathetic Responses by Looking Ahead the User's Sentiment, 2020. [paper] [code]
  • DialogueTRM: exploring the intra- And inter-modal emotional behaviors in the conversation, 2020. [paper]
  • COLING20 EmpDG: Multi-resolution Interactive Empathetic Dialogue Generation, 2020 [paper] [code]
  • A Multi-Turn Emotionally Engaging Dialog Model, 2019. [paper] [code]
  • Emotional Neural Language Generation Grounded in Situational Contexts, 2019. [paper] [code]
  • EMNLP19 MOEL: Mixture of empathetic listeners, 2019. [paper] [code]
  • NAACL19 Affect-Driven Dialog Generation, 2019. [paper]
  • ACL19 Generating Responses with a Specific Emotion in Dialog, 2019. [paper]
  • LREC19 Empathetic dialog systems, 2019. [paper]
  • AAAI19 An Affect-Rich Neural Conversational Model with Biased Attention and Weighted Cross-Entropy Loss, 2018. [paper]
  • AAAI18 Emotional Chatting Machine: Emotional Conversation Generation with Internal and External Memory, 2018. [paper] [code]
  • AAAI18 Eliciting Positive Emotion through Affect-Sensitive Dialogue Response Generation: A Neural Network Approach, 2018. [paper]
  • ACL17 Affect-LM: A Neural Language Model for Customizable Affective Text Generation, 2017. [paper]
  • ACL17 Predicting Counselor Behaviors in Motivational Interviewing Encounters, 2017. [paper]
  • A deep learning approach to modeling empathy in addiction counseling, 2016. [paper]

conf

  • KDD22 Counseling Summarization using Mental Health Knowledge Guided Utterance Filtering, 2022. [paper]
  • LREC22 MentSum- A Resource for Exploring Summarization of Mental Health Online Posts, 2022. [paper]
  • ACL22 Multi-Party Empathetic Dialogue Generation: A New Task for Dialog Systems, 2022. [paper]
  • Empathic Conversations: A Multi-level Dataset of Contextualized Conversations, 2022. [paper]
  • AAAI22 HEAL: A Knowledge Graph for Distress Management Conversations, 2022. [paper]
  • Towards Multi-Turn Empathetic Dialogs with Positive Emotion Elicitation, 2022. [paper]
  • Mental Health Disorder Identification From Motivational Conversations, 2022. [paper]
  • The CARE Dataset for Affective Response Detection, 2022. [paper]
  • EMNLP21 A Large-Scale Dataset for Empathetic Response Generation, 2021. [paper] [code]
  • EmoWOZ: A Large-Scale Corpus and Labelling Scheme for Emotion in Task-Oriented Dialogue Systems, 2021. [paper]
  • A Computational Approach to Measure Empathy and Theory-of-Mind from Written Texts, 2021. [paper] [code]
  • ACL21 Towards Emotional Support Dialog Systems, 2021. [paper] [code]
  • ACL21 PsyQA: A Chinese Dataset for Generating Long Counseling Text for Mental Health Support, 2021. [paper] [code]
  • CLPsych21 On the State of Social Media Data for Mental Health Research, 2020. [paper] [code]
  • COLING20 A Taxonomy of Empathetic Response Intents in Human Social Conversations, 2020. [paper] [code]
  • ACL19 Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset, 2019. [paper] [code]
  • EMNLP18 It’s going to be okay: Measuring Access to Support in Online Communities, 2018. [paper] [code]
  • EMNLP18 Modeling empathy and distress in reaction to news stories, 2018. [paper] [code]
  • A Large-Scale Dataset for Motivational Dialogue System: An Application of Natural Language Generation to Mental Health, 2018. [paper]
  • ACL17 MojiTalk: Generating Emotional Responses at Scale, 2017. [paper] [code]
  • Constructing Knowledge Graphs of Depression, 2017. [paper]

arXiv

  • Human-AI Collaboration Enables More Empathic Conversations in Text-based Peer-to-Peer Mental Health Support, 2022. [paper]
  • A Computational Approach to Understand Mental Health from Reddit: Knowledge-aware Multitask Learning Framework, 2022. [paper]
  • Speaker and Time-aware Joint Contextual Learning for Dialogue-act Classification in Counselling Conversations, 2021. [paper] [code]
  • Automatically Select Emotion for Response via Personality-affected Emotion Transition, 2021. [paper]
  • Supporting Cognitive and Emotional Empathic Writing of Students, 2021. [paper]
  • EMNLP20 A Computational Approach to Understanding Empathy Expressed in Text-Based Mental Health Support, 2020. [paper] [code]
  • EMNLP20 A Multi-Persona Chatbot for Hotline Counselor Training, 2020. [paper]
  • EMNLP20 Towards Persona-Based Empathetic Conversational Models [paper] [code]

arXiv

  • Using AI chatbots to provide self-help depression interventions for university students: A randomized trial of effectiveness, 2022. [paper]
  • Elomia Chatbot: the Effectiveness of Artificial Intelligence in the Fight for Mental Health, 2021. [paper]
  • Emily: Developing An Emotion-affective Open-Domain Chatbot with Knowledge Graph-based Persona, 2021. [paper]
  • ERICA: An Empathetic Android Companion for Covid-19 Quarantine, 2021. [paper]
  • The Design and Implementation of XiaoIce, an Empathetic Social Chatbot, 2020. [paper]
  • Recipes for building an open-domain chatbot, 2020. [paper]
  • Towards a Human-like Open-Domain Chatbot, 2020. [paper]
  • HappyBot: Generating Empathetic Dialogue Responses by Improving User Experience Look-ahead, 2019. [paper]
  • CAiRE: An Empathetic Neural Chatbot, 2019. [paper]
  • Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial, 2017. [paper]
  • The Design and Implementation of XiaoIce, an Empathetic Social Chatbot, 2014. [paper]

type

  • Empathetic Conversational Systems: A Review of Current Advances, Gaps, and Opportunities, 2022. [paper]
  • ACL22 The AI Doctor Is In: A Survey of Task-Oriented Dialogue Systems for Healthcare Applications, 2022. [paper]
  • The Effectiveness of Artificial Intelligence Conversational Agents in Health Care: Systematic Review, 2020. [paper]

arXiv

  • The avatar will see you now: Support from a virtual human provides socio-emotional benefits, 2022. [paper]
  • Deep Annotation of Therapeutic Working Alliance in Psychotherapy, 2022. [paper]
  • CHI22 Exploring the Effects of AI-assisted Emotional Support Processes in Online Mental Health Community, 2022. [paper]
  • What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry, 2021. paper
  • The Effect of Moderation on Online Mental Health Conversations, 2021. [paper]
  • Exploring the Effect of Social Support and Empathy on User Engagement in Online Mental Health Communities, 2021. [paper]
  • The Language of Situational Empathy, 2021. [paper]
  • RANLP21 A Psychologically Informed Part-of-Speech Analysis of Depression in Social Media, 2021. [paper]
  • NAACL21 Linguistic Complexity Loss in Text-Based Therapy, 2021. [paper]
  • ACL21 Exploring Self-Identified Counseling Expertise in Online Support Forums, 2021. [paper] [code]
  • Facilitation of human empathy through self-disclosure of anthropomorphic agents, 2021. [paper]
  • CHI20 Exploring the Effects of Technological Writing Assistance for Support Providers in Online Mental Health Community, 2020. [paper]
  • CHI20 Understanding Client Support Strategies to Improve Clinical Outcomes in an Online Mental Health Intervention, 2020. [paper]
  • Assessing Users' Mental Status from their Journaling Behavior through Chatbots, 2020. [paper]
  • Strategic Regulation of Empathy, 2020. [paper]
  • Building empathy through motivation-based interventions, 2020. [paper]
  • A theoretical approach for a novel model to Realizing Empathy, 2020. [paper]
  • Effectiveness of an Empathic Chatbot in Combating Adverse Effects of Social Exclusion on Mood, 2020. [paper]
  • Detection and Classification of mental illnesses on social media using RoBERTa, 2020. [paper]
  • Can Your Phone Be Your Therapist? Young People’s Ethical Perspectives on the Use of Fully Automated Conversational Agents (Chatbots) in Mental Health Support, 2019. [paper]
  • Empathy and emotion regulation: An integrative account, 2019. [paper]
  • ACL19 Finding Your Voice: The Linguistic Development of Mental Health Counselors, 2019. [paper]
  • ACL19 Identifying therapist conversational actions across diverse psychotherapeutic approaches, 2019. [paper]
  • I like that you feel my pain, but I love that you feel my joy: Empathy for a partner’s negative versus positive emotions independently affect relationship quality, 2019. [paper]
  • Analyzing the Quality of Counseling Conversations: the Tell-Tale Signs of High-quality Counseling, 2018. [paper]
  • Psychological, Relational, and Emotional Effects of Self-Disclosure After Conversations With a Chatbot, 2018. [paper]
  • EMNLP17 Detecting and Explaining Crisis, 2017. [paper]
  • Empathy in One-Shot Prisoner Dilemma, 2017. [paper]
  • Annotating and modeling empathy in spoken conversations, 2017. [paper]
  • Mammalian empathy: behavioural manifestations and neural basis, 2017. [paper]
  • Are we really measuring empathy? Proposal for a new measurement framework, 2017. [paper]
  • TACL16 Large-scale Analysis of Counseling Conversations: An Application of Natural Language Processing to Mental Health, 2016. [paper] [code]
  • The positive (and negative) psychology of empathy, 2016. [paper]
  • Empathy: A review of the concept, 2016. [paper]
  • New Look at Social Support: A Theoretical Perspective on Thriving through Relationships, 2015. [paper]
  • ISCA15 Predicting Therapist Empathy in Motivational Interviews using Language Features Inspired by Psycholinguistic Norms, 2015. [paper]
  • The Emerging Study of Positive Empathy, 2015. [paper]
  • From what isn’t empathy to empathic learning process, 2013. [paper]
  • Crowdsourcing Collective Emotional Intelligence, 2012. [paper]
  • From knowledge to hope: online depression communities, 2012. [paper]
  • Information seeking and social support in online health communities: Impact on patients' perceived empathy, 2011. [paper]
  • Social and emotional support and its implication for health, 2008. [paper]
  • The fullness of empathy: reflections and illustrations, 1995. [paper]
  • Empathy: The charismatic chimera, 1978. [paper]
  • A measure of emotional empathy, 1972. [paper]
  • The nature of sympathy in the art of psychotherapy, 1961. [paper]

Copyright

The contents of this repository is bound by the CC-BY-4.0 license.