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SEB 3.7.1 unexpectedly terminated

Open RoChess opened this issue 5 months ago • 12 comments

From three different systems (it is not a consistent issue, as many report no problems), I've gathered the following:

/* Safe Exam Browser, Version 3.7.1 (x64), Build 3.7.1.704

2024-09-18 18:13:20.380 [08] - INFO: Successfully started new client instance.
2024-09-18 18:13:20.380 [08] - INFO: Successfully activated first session 'd801310d-12d5-4b07-8bdd-a89c0d0428ee'.
2024-09-18 18:13:20.380 [08] - INFO: ### ---------------------------------------- Session Running ----------------------------------------- ###
2024-09-18 18:14:10.448 [23] - DEBUG: [RuntimeHost] Received message 'SimpleMessage -> Ping', sending response 'SimpleResponse -> Acknowledged'.
2024-09-18 18:14:20.366 [24] - DEBUG: [ClientProxy] Sending message 'SimpleMessage -> Ping'...
2024-09-18 18:14:20.369 [24] - DEBUG: [ClientProxy] Received response 'SimpleResponse -> Acknowledged' for message 'SimpleMessage -> Ping'.
2024-09-18 18:14:20.371 [24] - INFO: [ClientProxy] Pinged host, connection is alive.
2024-09-18 18:14:42.369 [23] - ERROR: Client application has unexpectedly terminated with exit code -1073741819!
2024-09-18 18:14:42.369 [23] - INFO: ### ------------------------------------- Session Stop Procedure ------------------------------------- ###
2024-09-18 18:14:42.379 [23] - INFO: Reverting kiosk mode 'CreateNewDesktop'...

Hoping the exit code from Runtime.log provides better insight in what I could pursuit next as possible cause.

Have not been able to reproduce it myself, which is making it difficult to provide additional information as I don't like forwarding logs from end-users.

RoChess avatar Sep 19 '24 01:09 RoChess