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Missing ASK key for MacOS and iOS devices

Open a-camacho opened this issue 3 months ago • 3 comments

Describe the bug When using last version of SEB Server and SEB Client on MacOS and iPadOS devices, we have a strange behaviour : contrary to SEB Client on Windows, when using SEB clients on Apple devices, all these SEB Clients seem to not be sending ASK key to SEB Server.

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To Reproduce Steps to reproduce the behavior:

  1. Create a exam on Moodle LMS and link it to SEB Server
  2. Start exam on SEB-3.10-WIN + SEB-3.6-MAC + SEB-3.6-IPAD

Expected behavior

  • Find ASK key for windows device = OK
  • Find ASK key for mac os device = NOK
  • Find ASK key for ipad device = NOK

Because of missing ASK key, macOS and ipadOS devices cannot have their ASK granted.

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Screenshots

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Setup (please complete the following information):

  • SEB Server : 2.2.0-7fe1976
  • SEB on MacOS (15+26) and iPadOS (17+26) : 3.6
  • SEB on Windows 11 : 3.10

a-camacho avatar Sep 22 '25 09:09 a-camacho