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SEB Screen Proctoring shows blank screens on iOS 26

Open a-camacho opened this issue 3 months ago • 3 comments

Describe the bug After updating two ipads (iPad Pro M2, iPad Air) to iPadOS 26, and one MacOS device, we observed that screen proctoring does not work anymore correctly on iPad, but still works correctly on MacOS.

The problem is that SEB interface is captured but the content of the webpage (Moodle LMS, other website) shows completely blank in SEB Server.

To Reproduce Steps to reproduce the behavior:

  1. Update to iPad OS 26
  2. Start exam with proctoring
  3. Watch recording and webpage content (see images bellow)

Expected behavior Webpage content should be visible in SEB Server recording.

Screenshots

Image Image

Version Information Please complete the following information:

  • OS: MacOS 26 - iPadOS 26
  • SEB Version: 3.6

a-camacho avatar Sep 25 '25 14:09 a-camacho