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macOS login screen with cheat sheet background can be activated in SEB

Open dkummer63 opened this issue 2 years ago • 1 comments

We have an issue where on MacBook Pro with Touch ID, students can press the power button and the lock screen will pop up which is a cheat sheet. If you then put your finger on the Touch ID, you are back in the exam normally without it being blocked or the program from exam.net registering anything. Is there a remedy? Many thanks for any support.

https://user-images.githubusercontent.com/89595743/223765463-35c0c4a5-73d9-4253-987a-c1210bbf6583.mp4

dkummer63 avatar Mar 08 '23 16:03 dkummer63

Please ALWAYS post Mac issues in this repository, not in the Windows one. Thanks! Also, we wil assign issues to the responsible person...

Yeah, this seems to be a valid issue. The only thing SEB will be able to do against it using its own (classic) kiosk mode will be to display the red lock screen. This will unavoidably lead to numerous false positives, when students by mistake touch the power/Touch ID button. I guess it will need a setting to disable it for people which are more concerned about support cases during exams than students with a criminal mindset...

There is a way to avoid it: Use the macOS Assessment Mode (AAC kiosk mode), see setting "Prefer Assessment Mode (AAC)" in the Security tab in SEB's preferences. Unfortunately the AAC mode has had some issues and doesn't work well on macOS versions prior to macOS 12.1 (see explanations in release notes for SEB 3.1.1.). In AAC, the power/Touch ID button is blocked.

danschlet avatar Mar 08 '23 16:03 danschlet