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Published 20 hours ago • verified publisher icon ST-Apps

App crashes when a device is connected via bluetooth

Open tabrahao opened this issue 8 years ago • 13 comments

I have a bluetooth headset and when I'm using it while playing the game, it crashes in a few seconds after opened.

Device info

  • Phone type: Lumia 930
  • App version: 1.0.29 RC2

Steps to reproduce

With my headset connected via bluetooth and playing music in spotify I'd opened PoGo, and started to play. After this, in few seconds everything crashes and I have to close and open the game again.

Actual behavior

I've tested to disable the music selector in the game, suggesting that the problem could be this, but it not solved the problem. After I thought that maybe was spotify opened together the problem, so I've closed spotify and still have the problem. The problem only stops when I disconnected my bluetooth headset.

Expected behavior

I expected that I could listen music on my headset while playing the game

Other information

That's all. Anyway I'd like to congratulate and I'm thankful for the excellent job you've done.

tabrahao avatar Sep 02 '16 12:09 tabrahao

Please fill the form correctly, otherwise the devs will ignore it.

Edit: Thank you.

kaantantr avatar Sep 02 '16 13:09 kaantantr

Audio is completely disabled in current release, so I don't understand how the two things may be related.

ST-Apps avatar Sep 02 '16 13:09 ST-Apps

Me neither, but it only crashes when my headset is connected.

tabrahao avatar Sep 02 '16 13:09 tabrahao

I think the problem isn't the audio itself, but maybe bluetooth, I don't know...

tabrahao avatar Sep 02 '16 14:09 tabrahao

I've checked now and notice that even when nothing is connected but bluetooth still activated the game crashes. I think the real problem is bluetooth. Hope it can help :)

tabrahao avatar Sep 02 '16 14:09 tabrahao

No Problems here with Lumia940-XL with and without bluetooth activated. :/

skonrad avatar Sep 02 '16 16:09 skonrad

Lumia 950 running AU, just tried turning Bluetooth on and off without any issues.

kaantantr avatar Sep 02 '16 17:09 kaantantr

I just used my bluetooth mouse to control the game without issue. 950XL running latest Fast Ring release.

heelio357 avatar Sep 04 '16 03:09 heelio357

xD thats true I thought that the tus api where close again but I had the bluetooth module activaded

Jehu147 avatar Sep 04 '16 05:09 Jehu147

I used this version of the game on my Lumia 930 for a few days but don't experience this problem, even when connected with my Bluetooth speakers. Restarting the phone might help.

GilrainB avatar Sep 04 '16 11:09 GilrainB

I have the same problem with a lumia 930 too when im using my Bluetooth headset for listening to music with groove. All the menu button didn't respond anymore, I have to quit the game with the task manager. The screen of the game stays a few second on screen too after I quitted the game.

pepito97490 avatar Sep 14 '16 04:09 pepito97490

Any dev here with BT headset? I don't have them, so I can't repro this. With only BT enabled it doesn't reproduce for me.

jakubsuchybio avatar Sep 16 '16 16:09 jakubsuchybio

I have a same freezes when im listening to music with a jack headset so I don't think is related to Bluetooth only. Maybe to many process at the same time, I dont know :(

pepito97490 avatar Sep 21 '16 01:09 pepito97490