Mobile app synchronization is being failed.

[SORMAS-ZohaibHassan]

Bug Description

Whenever I try to sync the data from the mobile app, it's getting failed. I have attached the logs for refreence.

Expected Behavior

The data should be synced.

System Details

• Device:
• SORMAS version: 1.73.3
• Android version: 1.73.3
• Server URL: https://inhp-ci.sormas.netzlink.com/sormas-rest/
• User Role: Hospital informant.

Additional Information

Abou_android-debug.log Abou2_android-debug.log

FYI: @bernardsilenou @MartinWahnschaffe @MateStrysewske @BasilKaburi

[JonasCir]

There was another recent report w.r.t. to the app sync: #10231

[MateStrysewske]

@zohaibhassan122 Can you please check whether this error persists in the current development version, i.e. 1.76.0? Preferably on a server with no custom user roles created, because there's a known synchronisation issue that we're currently taking care of that involves those.

[bernardsilenou]

@MateStrysewske These logs were obtained from a production server ( v1.73.3) that is suppose to host only an applroved version. The server has only default user roles.

• Can there not be another quick solution rather than waiting until 1.76 is approved?

[MartinWahnschaffe]

The log provided seem to stem from another problem, which is triggered when changing the language. It is fixed by #10132 The problem reported in this ticket is extremely likely the one fixed by #10231.

We should backport both fixes to 1.75.2.

Commits to bring into 1.75.2:

• https://github.com/hzi-braunschweig/SORMAS-Project/pull/10290/commits/5de4bab22d1d5541cce09c8740877aa6feee913f
• https://github.com/hzi-braunschweig/SORMAS-Project/pull/10221/commits/1b9586281660eed7c99478eef9f40580c807eef5

[StefanKock]

I discussed with @MateStrysewske that we maybe would reopen #10132 and #10231 to go into a 1.75.x version. That means that this ticket will then be closed as duplicate.