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More IQ! Errors

Open gcp opened this issue 4 years ago • 8 comments

This is a probably a different problem than the previous report.

  1. It happens much more frequently after the latest VA4 firmware update. (https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-4-series/238197/phased-rollout-20---vivoactive-4-all-versions-sw-5-10)

  2. Swiping to another widget and back immediately restores the view. For the other bug, it was typically necessary to switch to another watchface.

More reports: https://www.reddit.com/r/Garmin/comments/itphsp/strange_face_since_recent_upgrade_vivoactive_4s/

Bit hard to say whether the firmware is just bad or whether it's exposing existing bugs in Infocal...

I guess this part of the update may be relevant: Fixed gesture handling for CIQ watch faces

gcp avatar Sep 18 '20 15:09 gcp

+1. I have the same problem...

maksim77 avatar Sep 18 '20 16:09 maksim77

It's a little hard for me till I can't reproduce this bug in the simulator. Could you please send me your log files. Incase you do not know how to get it, here is how:

  1. Plug in your watch to your computer
  2. Navigate to folder (in your watch storage): GARMIN/Apps/LOGS, and copy all of its file. If you use Windows, use File explorer. If you use Mac, please download app called "Android file transfer".

RyanDam avatar Sep 19 '20 03:09 RyanDam

I have only one file in this directory - CIQ_LOG.BAK:

---
Error: Unexpected Type Error
Details: 'Failed invoking <symbol>'
Time: 2020-09-18T15:40:08Z
Part-Number: 006-B3225-00
Firmware-Version: '5.10'
Language-Code: eng
ConnectIQ-Version: 3.2.1
Store-Id: c97c4e34-55e4-4601-b5c2-45763bc481a2
Store-Version: 89
Filename: A7864634
Appname: Huwaii
Stack: 
  - pc: 0x10008beb
---
Error: Unexpected Type Error
Details: 'Failed invoking <symbol>'
Time: 2020-09-18T16:03:13Z
Part-Number: 006-B3225-00
Firmware-Version: '5.10'
Language-Code: eng
ConnectIQ-Version: 3.2.1
Store-Id: c97c4e34-55e4-4601-b5c2-45763bc481a2
Store-Version: 89
Filename: A7864634
Appname: Huwaii
Stack: 
  - pc: 0x10008beb
---
Error: Unexpected Type Error
Details: 'Failed invoking <symbol>'
Time: 2020-09-18T16:03:13Z
Part-Number: 006-B3225-00
Firmware-Version: '5.10'
Language-Code: eng
ConnectIQ-Version: 3.2.1
Store-Id: c97c4e34-55e4-4601-b5c2-45763bc481a2
Store-Version: 89
Filename: A7864634
Appname: Huwaii
Stack: 
  - pc: 0x10008beb

maksim77 avatar Sep 19 '20 04:09 maksim77

Maybe you can you tell me how to increase the level of logging?

maksim77 avatar Sep 22 '20 07:09 maksim77

Maybe you can you tell me how to increase the level of logging?

Sorry for the late reply, your log provides enough info for me. But it weird that I don't know exactly what caused the problem, maybe it just a firmwave bug from garmin. I'm just published a workaround fix, please have a check and let me know if the problem is still there.

RyanDam avatar Sep 26 '20 15:09 RyanDam

Thanks! Just got an update. I'll watch for a while and answer here.

maksim77 avatar Sep 27 '20 06:09 maksim77

Sorry for late answer. The error is gone. Many thanks!

maksim77 avatar Oct 03 '20 12:10 maksim77

This is my error !

Error: Unhandled Exception Time: 2021-12-20T21:32:45Z Part-Number: 006-B3225-00 Firmware-Version: '6.50' Language-Code: eng ConnectIQ-Version: 3.2.1 Store-Id: c97c4e34-55e4-4601-b5c2-45763bc481a2 Store-Version: 98 Filename: EB6B765E Appname: Huwaii Stack:

  • pc: 0x10008aad

Vikationu avatar Dec 20 '21 21:12 Vikationu