rn-zendesk Can not launch the Zendesk UI crashes app

Describe the bug

Can not launch the Zendesk UI

Expected behavior Have installed and the app boots up as expected but when the user clicks on the button which calls

RNZendesk.identifyAnonymous("Demo Customer", "[email protected]"); RNZendesk.showHelpCenter({ subject: "Title for any new ticket created by the user inside helpcenter" });

The app crashes and at the follow errors.

#import <UIKit/UIKit.h> Could not build module 'UIKit'

2020-04-14 19:29:10.677847+0100 Pura[67047:2188785] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'
*** First throw call stack:
(
	0   CoreFoundation                      0x00007fff23baa1ee __exceptionPreprocess + 350
	1   libobjc.A.dylib                     0x00007fff50864b20 objc_exception_throw + 48
	2   CoreFoundation                      0x00007fff23c3cb71 _CFThrowFormattedException + 194
	3   CoreFoundation                      0x00007fff23c3b683 -[__NSArrayM insertObject:atIndex:].cold.1 + 35
	4   CoreFoundation                      0x00007fff23abd1ff -[__NSArrayM insertObject:atIndex:] + 1263
	5   ZendeskProviderSDK                  0x000000010480d622 __42+[ZDKLocalization buildInitialBundleArray]_block_invoke + 232
	6   CoreFoundation                      0x00007fff23b77fe7 __NSARRAY_IS_CALLING_OUT_TO_A_BLOCK__ + 7
	7   CoreFoundation                      0x00007fff23abd624 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 228
	8   ZendeskProviderSDK                  0x000000010480d50a +[ZDKLocalization buildInitialBundleArray] + 201
	9   ZendeskProviderSDK                  0x000000010480db4a __31+[ZDKLocalization setupBundles]_block_invoke + 105
	10  libdispatch.dylib                   0x000000010596bd6c _dispatch_client_callout + 8
	11  libdispatch.dylib                   0x000000010596d2bb _dispatch_once_callout + 66
	12  ZendeskProviderSDK                  0x000000010480dadf +[ZDKLocalization setupBundles] + 86
	13  ZendeskProviderSDK                  0x000000010480d11b +[ZDKLocalization localizedStringWithKey:] + 52
	14  ZendeskSDK                          0x0000000104a4ac84 globalinit_33_3809F06811590C3BFF7A94607690EF24_func110 + 100
	15  libdispatch.dylib                   0x000000010596bd6c _dispatch_client_callout + 8
	16  libdispatch.dylib                   0x000000010596d2bb _dispatch_once_callout + 66
	17  libswiftCore.dylib                  0x00000001051dad09 swift_once + 25
	18  ZendeskSDK                          0x0000000104a47964 $s10ZendeskSDK9ConstantsO7StringsO12cancelButtonSSvau + 36
	19  ZendeskSDK                          0x00000001049daadc $s10ZendeskSDK11DismissUtilC12barButtonFor_9embededIn6actionSo05UIBarF4ItemCSo16UIViewControllerC_So012UINavigationN0CSg10ObjectiveC8SelectorVtFZ + 1324
	20  ZendeskSDK                          0x0000000104aaec70 $s10ZendeskSDK26CoordinatingViewControllerC14viewWillAppearyySbF + 336
	21  ZendeskSDK                          0x0000000104aaecfc $s10ZendeskSDK26CoordinatingViewControllerC14viewWillAppearyySbFTo + 60
	22  UIKitCore                           0x00007fff46f0ebd5 -[UIViewController _setViewAppearState:isAnimating:] + 661
	23  UIKitCore                           0x00007fff46f0f2f1 -[UIViewController __viewWillAppear:] + 115
	24  UIKitCore                           0x00007fff46e6d7d5 -[UINavigationController _startTransition:fromViewController:toViewController:] + 689
	25  UIKitCore                           0x00007fff46e6e47a -[UINavigationController _startDeferredTransitionIfNeeded:] + 868
	26  UIKitCore                           0x00007fff46e6f7e5 -[UINavigationController __viewWillLayoutSubviews] + 150
	27  UIKitCore                           0x00007fff46e51127 -[UILayoutContainerView layoutSubviews] + 217
	28  UIKitCore                           0x00007fff47a52ad5 -[UIView(CALayerDelegate) layoutSublayersOfLayer:] + 2478
	29  QuartzCore                          0x00007fff2b06e91d -[CALayer layoutSublayers] + 255
	30  QuartzCore                          0x00007fff2b073323 _ZN2CA5Layer16layout_if_neededEPNS_11TransactionE + 517
	31  QuartzCore                          0x00007fff2b07fa7c _ZN2CA5Layer28layout_and_display_if_neededEPNS_11TransactionE + 80
	32  QuartzCore                          0x00007fff2afc6e54 _ZN2CA7Context18commit_transactionEPNS_11TransactionEd + 324
	33  QuartzCore                          0x00007fff2affc32f _ZN2CA11Transaction6commitEv + 643
	34  UIKitCore                           0x00007fff475a23bf _afterCACommitHandler + 160
	35  CoreFoundation                      0x00007fff23b0c667 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
	36  CoreFoundation                      0x00007fff23b070fe __CFRunLoopDoObservers + 430
	37  CoreFoundation                      0x00007fff23b0777a __CFRunLoopRun + 1514
	38  CoreFoundation                      0x00007fff23b06e66 CFRunLoopRunSpecific + 438
	39  GraphicsServices                    0x00007fff38346bb0 GSEventRunModal + 65
	40  UIKitCore                           0x00007fff47578dd0 UIApplicationMain + 1621
	41  Pura                                0x000000010288d320 main + 112
	42  libdyld.dylib                       0x00007fff516ecd29 start + 1
)
libc++abi.dylib: terminating with uncaught exception of type NSException
(lldb) ```

**Versions**
 - React Native: ~0.61.4

Apr 14 '20 18:04 leomercier

Hi, Thank you for your contribution 🤗, We will look into this shortly.' first issue

Apr 14 '20 18:04 github-actions[bot]

Hi, can you confirm a few details?

The version of the rn-zendesk library?
The IPHONEOS_DEPLOYMENT_TARGET and SWIFT_VERSION values from the project.pbxproj file?
Also, if possible can you reproduce this on Android or is it happening only on iOS?

This seems to be an issue related to swift configuration in xcode.

Apr 15 '20 05:04 octavezero

Thanks for the reply.

rn-zendesk -^1.0.4
IPHONEOS_DEPLOYMENT_TARGET = 11.0; SWIFT_VERSION = 5.0;
I have not tried yet on Android. Will test.

Apr 15 '20 09:04 leomercier

I have done a lot more debugging.

When creating a fresh react native project using react-native init newproject --version [email protected] there is no issue.

The issue seems to be when starting a RN project in Expo and then ejecting.

I have setup a demo to show here - https://github.com/crowdform/rn-zendesk-starter

Files to check would be.

./ios/test2/AppDelegate.h
./ios/test2/AppDelegate.m
./ios/test2/main.m

Apr 15 '20 14:04 leomercier

Thanks for the new info.

Ideally the library should work on an ejected project, but it has not been tested in this scenario. I'll take a look into it.

Apr 15 '20 14:04 octavezero