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Material Maker crashes on startup after splash screen on Windows

Open RobotRoss opened this issue 2 years ago • 10 comments

Material Maker version: 1.2

OS/device including version: Windows 11 AMD 6900XT , driver ver. 23.2.1

Issue description: Material maker crashed on startup, after splash screen

Steps to reproduce: Update to modern AMD driver version, attempt to launch material maker.

Eventviewer Log: Faulting application name: material_maker.exe, version: 3.5.0.0, time stamp: 0x63285560 Faulting module name: atio6axx.dll, version: 31.0.14001.45012, time stamp: 0x63e6d8f3 Exception code: 0xc0000005 Fault offset: 0x0000000000b96705 Faulting process ID: 0x0x55B0 Faulting application start time: 0x0x1D94464B8368537 Faulting application path: C:\Users\truer\Downloads\windows_snapshot\material_maker_1_2_windows\material_maker_1_2_windows\material_maker.exe Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0388153.inf_amd64_a09a6ed88273e4ec\B388275\atio6axx.dll Report ID: 733e2b3b-a721-4461-bc75-2324a3eb4392 Faulting package full name: Faulting package-relative application ID:

RobotRoss avatar Feb 19 '23 13:02 RobotRoss

I have the same problem

Material Maker version: 1.2

OS/device including version: Windows 10 NVIDIA 4090 , driver ver. 528.49

Sugz avatar Feb 21 '23 19:02 Sugz

I found a workaround, I deleted the folder "material_maker" in "C:\Users\...\AppData\Roaming".

Sugz avatar Feb 23 '23 21:02 Sugz

Workaround didn't work for me unfortunately. This affects all versions.

Material Maker version: 1.2

OS/device including version: Windows 11 22H2 build 22621.1265 AMD 6900XT, driver ver. 23.2.2

Issue description: Material maker crashed on startup, after splash screen

Steps to reproduce: Update to modern AMD driver version, attempt to launch material maker.

Eventviewer Log: Faulting application name: material_maker.exe, version: 3.5.0.0, time stamp: 0x63285560 Faulting module name: atio6axx.dll, version: 31.0.14033.1012, time stamp: 0x63efc36a Exception code: 0xc0000005 Fault offset: 0x0000000000b96705 Faulting process id: 0x0x53E0 Faulting application start time: 0x0x1D94E5171CE6BC8 Faulting application path: E:\Apps\material_maker_1_2p1_windows\material_maker.exe Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0388766.inf_amd64_2e0df55a120c45e7\B388577\atio6axx.dll Report Id: ca73b647-c4b3-4e70-89db-73a8875cb243 Faulting package full name: Faulting package-relative application ID:

Experiencing same troubles. Material Maker crashes after startup right after the splash screen and loading indicator.

OS: Windows 10 x64 22H2 Software Versions: 1.1, 1.2, 1.2p1 GPU: RX 6700XT, Driver versions 23.2.1 & 23.2.2 CPU: Ryzen 5 5600X

Issue appeared for me after the graphics driver update (version upped to the 23.2.1). Before that version 1.1 had worked just fine.

Strangely enough, other Godot-based apps (tested Arrow and Pixelorama) as well as Godot Engine itself (ver. 3.5.1) are running normally.

Also I've checked the same Material Maker versions on another Windows 10 PC with RTX 3060 and Intel CPU and there were no such launch issues.

The mentioned workaround involving the deletion of the material_maker folder inside the "Roaming" directory didn't solve the problem on my machine.

I didn't manage to extract any Event Viewer logs and the CMD logs are not so useful.

However, running Material Maker with command line options from the Godot Engine documentation somewhat helped to avoid the crash. In my case, I started Material Maker from the CMD with option --video-driver GLES2 and the editor didn't crash.

This affects versions 1.1, 1.2 and 1.2p1 (from what I checked).

Worth mentioning that the Godot Engine 3.5.1 works fine for me while using the GLES3 rendering in any project.

witnessmonolith avatar Mar 04 '23 12:03 witnessmonolith

I was able to clone the main branch of the project and successfully launch it from the Godot 3.5.1 stable editor using GLES3. But when I tried to export it and supply the resulting .exe and .pck files with all the folders from the official build downloaded from Itch, all the symptoms reappeared culminating in a crash.

witnessmonolith avatar Mar 04 '23 13:03 witnessmonolith

Rolling the AMD driver back to the 22.11.2 made the crash go away

witnessmonolith avatar Mar 04 '23 15:03 witnessmonolith

OK, this might be related to Godot, since MM uses custom builds and is currently using 3.5.0. MLaybe I should switch to 3.5.1 for next release...

RodZill4 avatar Mar 04 '23 22:03 RodZill4

There are a few users who have this problem, and it seems the only solution so far is to revert the AMD driver to a previous version. Godot 3.5.2 does not fix the problem, so MM1.3 won't solve it either. The good news is that Godot 4 seems to fix this, so I'd suggest you try MM 1.4 betas as soon as they are available (in June 2023 I hope).

RodZill4 avatar Apr 21 '23 20:04 RodZill4

was able to fix. rollback amd driver to before 23.4.3, so 22,11,2 and before then go to the Roaming folder in your drive and delete material-maker folder

mollamba avatar Apr 28 '23 23:04 mollamba

Can also be fixed by updating AMD driver to version 23.7.2.

Michaelsh139 avatar Jul 27 '23 11:07 Michaelsh139