Jitsi Meet disappeared after updating to Rocket.Chat 5.3.4

[moell9]

Description:

Jitsi Meet disappeared after updating to Rocket.Chat 5.3.4

Steps to reproduce:

1. Update to Rocket.Chat 5.3.4
2. Jitsi Meet (own installation) disappeared
3. No function for video calls

Expected behavior:

Still to use our own installation.

Actual behavior:

No videocalls possible.

Server Setup Information:

• Version of Rocket.Chat Server: 4.8.7
• Operating System: Ubuntu Server
• Deployment Method: own installation (no snap!)
• Number of Running Instances: 1
• DB Replicaset Oplog:
• NodeJS Version: 14.19.3
• MongoDB Version: 5.0.14

Client Setup Information

• Desktop App or Browser Version: Desktop App
• Operating System: Linux, macOS, Windows

Additional context

Relevant logs:

[shevchukma]

You need to install the Jitsi application following this instruction

[moell9]

What does this mean ? We can't use our own installed Jitsi Meet environment anymore ? We don't want to use Jitsi Meet somewhere in the cloud.

[moell9]

There isn't an app called Jitsi Video Conference Provider.

[shevchukma]

What does this mean ? We can't use our own installed Jitsi Meet environment anymore ? We don't want to use Jitsi Meet somewhere in the cloud.

The app is called Jitsi. You can specify a link to your jitsi deployment in the settings.

[moell9]

Thank you for the clarification. I there a documentation about the app ? When I use it, is the integration as good as before in Rocket.Chat 4.x ? Are there any advantages or disadvantages ? The handling with video calls are the same as before ? Or is it better to stay on version 4.x when I use Jitsi Meet ?

[shevchukma]

We use this application for integration, in general everything works well. There are changes in video conferencing in version 5, for example each call generates a unique link, calls in direct messages are organized through a pop-up window. I like these changes. But there is one annoying bug - when you change the application settings, there is a heavy load on the database. But maybe it's a bug in our environment.

[moell9]

What does this mean with the unique link ? In a call with 10 or 15 people, do I have to send the link by mail and everybody is joining the call with this link? Or can everybody accept the call like before ?

[shevchukma]

Previously, when calling in the same chat, the same link was generated. Now, every time you press the handset button, a new button appears in the chat, and each button has a different link. If two people press different buttons, they will enter different rooms. Otherwise, everything is still the same. When you send a conference link to 15 contacts, everyone will be in the same room.

[moell9]

If I accidentally get out of a call, how can I go back ? Don't see a possibility now.

[shevchukma]

The call button remains in the chat. Just connect by clicking it again.