RocketChat
Retention policy does not delete old messages
Description:
Global retention policy doesn't delete old message after time fixed in the settings
Steps to reproduce:
- Apply global retention policy for prunning messages after 90 days
- Fixe the pruning timer to 1 hour
- Wait and look channel after 90 days
Expected behavior:
all old messages should be deleted
Actual behavior:
All old message (previous to 90 days) are still present in each channel/room
Server Setup Information:
- Version of Rocket.Chat Server: 5.3.1
- Operating System: CentOS 7
- Deployment Method: Docker swarm
- Number of Running Instances: 12 backends Rocket.Chat
- DB Replicaset Oplog: enabled
- NodeJS Version: v14.19.3
- MongoDB Version: 4.4.18
Client Setup Information
Desktop App or Browser Version: Chrome , Firefox, Desktop:
Additional context
Pruning old messages worked fine in old version of Rocket.Chat and I think since version 4.x.x the purge didn't work
Relevant logs:
Hi! I checked that global pruning (90 days and once a day schedule) works for the instances we've been running.
The issues with pruning I've noticed are with channel specific pruning timers (under the channel's settings); those do not work at all when global pruning is enabled.
The issues with pruning I've noticed are with channel specific pruning timers (under the channel's settings); those do not work at all when global pruning is enabled.
I can confirm this issue.
@Gummikavalier @dolohow Thanks for your answers. I changed the settings for global retention, I put : 90 days -> Every 1 hour.
but no old posts are pruned.
New update. After change the global retention to 1 day and update the Rockat.Chat version evrething seems work