Register username screen stuck on "Loading suggestions"

[Kamlesh72]

Steps to reproduce:

1. Go to https://open.rocket.chat
2. Register using Google account or Github account

Expected behavior:

Screen should show usernames or move to another page.

Actual behavior:

Client Setup Information:

• Hardware: Macbook Air M1
• Rocket.chat - Browser Version 5.3.0
• Operating System: macOS Monterey 12.6.1
• Browser: Safari Version 16.0

[infuman69]

Yeah faced the same issue 2days ago.

[Zopsss]

I'm facing the same issue in Windows 11 with Chrome and Brave..........

[Kamlesh72]

@hugocostadev

[Abhi149209]

/assign

[hugocostadev]

Hi there, thanks for the contribution! 🚀 💯

Sorry, this error does not happen on the latest and maintained releases.

Rocket.Chat  provides support for, at least, 3 months for each release and 6 months to the latest releases of each major version

I would suggest you update your Rocket.Chat version to the latest stable version, which you can find in Releases Page and, check it HERE the table with versions and End of Life dates.

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