Rocket.Chat
Rocket.Chat copied to clipboard
RocketChat
jitsi calls have no ring tone or popup sound
Hi we use the current version of rocket, When a jitsi call is started the opposite side has neither a ringtone is played nor does it indicate that someone is calling. Also, no Bing like a message.
Is there a solution for this?
Thanks in advance.
This is one of the biggest issue we have with Rocket.Chat reported by most users. Video Chats (via Jitsi in our case, but this probably applies to BigBlueButton integration, too ) are not really announced properly. Users want it to behave like a "phone call", with proper notification and "ring" sound. It should be distinguished from a simple message arrival. Many of these invitations go unnoticed. Quite annoying.
Yes we have the same problem!
This ticket is super important for us aswell. A solution in the near future would be appreciated!
Thank you!
also waiting for a solution to this problem. It happens frequently that users of our rocket-chat server are reporting this issue to us sys-admins.
This issue is very essential for me. Rocket chat would be the perfectly integrated team communiction suite if this issue is fixed!
For your information, on this PR someone from Rocket.Chat team says that they might add this: PR https://github.com/RocketChat/Rocket.Chat/pull/13595
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.
![github-actions[bot] avatar](https://avatars.githubusercontent.com/in/15368?v=4 "Published by a pub.dev verified publisher"){kind=small}
It's a very important feature for users, rocket.chat hasn't responded to this in a long time :(
We are facing this issue , and it is really a huge pain. Please update.
After a year of extensive testing, creation of bots and webhooks which makes RC great, I've almost convinced my boss to get rid of skype in all the company in favor of RC, but when he made a call to a manager, and she didn't answer the call because she didn't notice it, my boss stopped the migration... because now, in the pandemic, when everybody works from home, we talk a lot with each other, and many users doesn't warn by chat they are going to call, and they simply call.
That's a real PITA, and as I can see here, not just for me. I saw on jitsi site sound notifications are implemented, so I wonder why isn't brought that feature to RC yet, as, as dumb as it can be, is one of those fancy features expected to be on a modern chat application with calls. Having a PR 2 years old which solves it, it would be great dev team can manage to make it work soon.
@rodrigok any update on your side, please?
I see is in the roadmap for version 4.1.0, but there is no ETA for this release. It was tagged for the 0.69.0 milestone back in 2016, and being 5 years on the roadmap doesn't seem to be a good signal. I really hope to see it soon as is a ridiculously needed feature without which videoconferences are almost useless.
Would be amazing! We need this feature as well. Slack, Mattermost, Discord ... each of them has this feature from day 1 ...
Hi all,
also waiting for a solution to this problem.
The only notification that was - a blinking icon next to the channel, but in version 3. * it disappeared. So both integrations (jitsi and bbb) became practically impossible to use.
Really hoping to see some progress here soon! Waiting for this feature since using rocket.chat...
We would highly appreciate this feature as well and as I can see, there are many others too!
... getting no feedback at all or an official statment is even more frustating. Can someone please confirm that this working with Mattermost.
... getting no feedback at all or an official statment is even more frustating. Can someone please confirm that this working with Mattermost.
I agree. I think at least a RC dev should hang by here and say something, from 'we are having an internal discussion about implementing this' to 'this won't come on the foreseen future', so we can start trying other chat alternatives or wait for your basic feature. Letting us in the dark is the most frustrating as the months are passing.
If any developer on this project is NOT working on this feature, they are wrong. This is the ONLY thing that needs attention until it's done. The lack of this feature alone is preventing millions of people from using rocketchat daily as their main bread-and-butter company chat. The fact that this isn't happening means that this project has no leadership and/or is abandonware. Ironically there's a stupid simple temporary solution available. Ready rocketchat for a brilliant solution that will make 100's of thousands immediately rejoice? all you have to do is add a "RING" button to DM/channel windows that will cause all clients involved to ring. Make it have a sane timeout, like 15 seconds + let the users silence it immediately. You can do this completely out-of-band of any integration with voice stuff. Users will go fucking berserk over this simple temporary solution, even if they have to manually press the "ring" button after they drop their jitsi urls. This could also have the side benefit of allowing co-workers to be extra assertive and make sure chat messages get noticed if something is urgent.
Hi all, Sorry for being late to the party. I will try to reproduce the issue and will do a bit of research about this implementation.
I wouldn't call it an issue, its more a kind of a feature request. But thanks for having a look.