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Published 20 hours ago • verified publisher icon RocketChat

push notifications

Open CH1PSET1 opened this issue 5 years ago • 4 comments

  • Your Rocket.Chat app version: 3.5.0
  • Your Rocket.Chat server version: 1.3.0

Hello. Today, push notifications for all ISO-based devices (Iphone 7.8, XS) have stopped pushing. Yesterday we were still working, nothing changed and did not change. On devices on Android, it works fine. Attached a log, tell me what's the matter and how to fix it, thanks.

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CH1PSET1 avatar Sep 03 '19 08:09 CH1PSET1 

Your Rocket.Chat app version: 3.5.0
Your Rocket.Chat server version: 1.3.2

Same exact problem on my setup. Also only affecting iOS users. Desktop and Android working fine.

UPDATE: started working just now with no modifications at all. Multiple users are reporting that its working.

rusty1281 avatar Sep 03 '19 08:09 rusty1281

Yes, it worked too

CH1PSET1 avatar Sep 03 '19 09:09 CH1PSET1

Problem is back on its own again a few hours ago.

rusty1281 avatar Sep 03 '19 17:09 rusty1281

Yes, and me too. Apparently, the notification gateway fails. Ideally, of course, create your own gateway for notifications in order to be independent of such problems as now.

CH1PSET1 avatar Sep 03 '19 17:09 CH1PSET1