Uninstall option with remove user data leaves data in AppData

[senpl]

Operating System

• [ ] macOS
• [X] Windows
• [ ] Linux

Operating System Version

Windows 11

It happens on the web browser too?

No, it just happens on the Desktop app

Rocket.Chat Desktop App Version

3.9.10

Rocket.Chat Server Version

latest (anyway not related)

Describe the bug

Uninstall not removes user data. User has to remove data from his folders.

How to Reproduce

1. Install rocket.chat.
2. login to some server
3. Close rocket.chat
4. Uninstall from uninstall.exe
5. Uninstaller check if remove user data (we click yes) so field is checked.
6. Data from folders users\youruser\AppData\Roaming and users\youruser\AppData\Local are not removed. Probably should be.

Describe your Expected behavior

This folder should be deleted

[Sumitwarrior7]

I'm interested in addressing this bug. Could you kindly assign the issue to me

[preeesha]

Hi @jeanfbrito,

I appreciate @senpl 's keen observation in identifying a significant flaw in user experience and system functionality. I would like to express gratitude for bringing attention to this issue. Considering its importance, I'm eager to take on the responsibility of addressing and resolving this in upcoming releases.

Thank you, Prisha

[preeesha]

Heyy @senpl which version of Rocket.Chat desktop are you using? Development or Production?

Also, can you please check if there's any other folder with "Rocket.Chat" in its name in the %APPDATA% (your user) directory.

Let me know.

[preeesha]

After researching on the issue I realized that it only happens in the debug version of the app. In the debug version, it creates a folder named Rocket.Chat (development) rather than just Rocket.Chat which installer obviously fails to remove as it searches for just Rocket.Chat.

This issue is not there in the production builds of the application.

@jeanfbrito I would like you to have a look at this and preferably close the issue.

Thanks Prisha Gupta

[senpl]

Heyy @senpl which version of Rocket.Chat desktop are you using? Development or Production? Also, can you please check if there's any other folder with "Rocket.Chat" in its name in the %APPDATA% (your user) directory. Let me know.

Yes. I probably used version from github. I already deleted that folders so I am no longer have them. Still it was probably Development version, but all app version (Also from Microsoft store) used that data.