Rocket.Chat.Electron icon indicating copy to clipboard operation
Rocket.Chat.Electron copied to clipboard

Published 20 hours ago • verified publisher icon RocketChat

bug: Cannot go back from file screen in Desktop app

Open XshubhamX opened this issue 1 year ago • 3 comments

Description: When opening a file in the desktop app, the user cannot return to the channel or chat page. Although it is possible to return to the previous URL on the web, the desktop software locks the user inside that page. It will make more sense on video.

https://user-images.githubusercontent.com/63532716/224782508-9375bc47-6889-4ea8-aa74-4dff60cc17fc.mov

Steps to reproduce:

  1. Open a file from a channel or direct chat.
  2. Try to go back

Expected behaviour:

There should be a back button.

Actual behavior:

User cannot go back

Client Setup Information

  • Desktop App

  • Operating System: macOS

  • Version - 6.0.0

XshubhamX avatar Mar 13 '23 17:03 XshubhamX

I was able to reproduce this issue. Also if you enter "present" mode (0:22 in the above video), you lose access to the top toolbar with no way of getting it back. Working on a fix.

joseph-belmonte avatar Mar 18 '23 18:03 joseph-belmonte

Its not every file, is a PDF file. It only happens with PDF viewer. There is a Back item on menu bar, View > Back. We are working on fixing this, the server is not intended to open the PDF this way.

jeanfbrito avatar Mar 21 '23 00:03 jeanfbrito

Heyy @jeanfbrito, recently I was working on my recent PR (#2800) which indirectly caters this issue by not letting the file open in another tab or browser so there're no chances of the webview being navigated to the PDF preview of the chromium window.

I would recommend having a look at the PR and if it solves this issue too, please mark it as resolved (or closed may be).

Thanks Prisha Gupta

preeesha avatar Dec 31 '23 15:12 preeesha