Screensharing via jitsi does not work via snap

[neurolabs]

My Setup

• Operating System: Debian bookworm

• App Version: 3.8.1

• Installation type: snap

• Desktop Environment: i3

• [x] I have tested with the latest version

• [x] I can simulate the issue easily

Description

I can't share my screen in a jitsi video call.

I have taken a look at the snap permissions, can't identify an issue there (had to enable camera manually for video to work in jitsi):

$ snap connections rocketchat-desktop 
Interface                 Plug                                       Slot                             Notes
audio-playback            rocketchat-desktop:audio-playback          :audio-playback                  -
audio-record              rocketchat-desktop:audio-record            -                                -
browser-support           rocketchat-desktop:browser-support         :browser-support                 -
camera                    rocketchat-desktop:camera                  :camera                          manual
content[gnome-3-28-1804]  rocketchat-desktop:gnome-3-28-1804         gnome-3-28-1804:gnome-3-28-1804  -
content[gtk-3-themes]     rocketchat-desktop:gtk-3-themes            gtk-common-themes:gtk-3-themes   -
content[icon-themes]      rocketchat-desktop:icon-themes             gtk-common-themes:icon-themes    -
content[sound-themes]     rocketchat-desktop:sound-themes            gtk-common-themes:sound-themes   -
desktop                   rocketchat-desktop:desktop                 :desktop                         -
desktop-legacy            rocketchat-desktop:desktop-legacy          :desktop-legacy                  -
gsettings                 rocketchat-desktop:gsettings               :gsettings                       -
home                      rocketchat-desktop:home                    :home                            -
network                   rocketchat-desktop:network                 :network                         -
opengl                    rocketchat-desktop:opengl                  :opengl                          -
pulseaudio                rocketchat-desktop:pulseaudio              :pulseaudio                      -
screen-inhibit-control    rocketchat-desktop:screen-inhibit-control  :screen-inhibit-control          -
unity7                    rocketchat-desktop:unity7                  :unity7                          -
upower-observe            rocketchat-desktop:upower-observe          :upower-observe                  -
x11                       rocketchat-desktop:x11                     :x11                             -

Current Behavior

There's no desktop or window to select in the selection dialog for what to share.

Expected Behavior

It should behave as it does in a browser, showing windows and desktops to select for sharing.

[jeanfbrito]

You will need to enable the permission on the snap store. I don't know why but it doesn't enables by default.

[neurolabs]

@jeanfbrito thanks, but which one? They are all enabled AFAICS The one that is disabled (record audio) is not enablable. And recording audio works in jitsi video calls inside of Rocket.Chat.

[meveric]

This is a bug in Rocket Chat Server not Rocket Electron app. https://github.com/RocketChat/Rocket.Chat/issues/25112

Although using Rocket.Chat.Electron 3.6.0 or below, will also result in a working version (apparently permissions where not checked correctly in older versions).

[helloworld466]

Facing issues in screen sharing using the desktop app.

• Version of Rocket.Chat Server: 5.4.2
• Operating System: 22.04.1 LTS (Jammy Jellyfish)
• Deployment Method: Snap
• Desktop App: 3.8.16

It was initially working for me as expected. When I do the screen sharing for the first time using the desktop app from windows, a pop-up comes asking for the permission. But for other team members, there weren't any such pop-ups appeared. After I tried to uninstall and re-install the desktop app, it doesn't work for me either.