Rocket.chat Taskbar icon is pixelated under Windows 10 [3.2.2]

[blacklord049]

Hi,

Operating system: Windows 10 x64 19042.985 App Version: 3.2.2 Description: Rocket.chat Taskbar icon is pixelated under Windows 10 (when labels are enabled in Taskbar settings).

Current Behavior: pixelated icon looks vintage Expected Behavior: having the same icon as the pinned one or when taskbar labels are hidden

Thank you

[ankar84]

I don't have that bug

[blacklord049]

If I disable labels in the Taskbar settings, the icon is fine, but if labels are enabled again then the icon becomes ugly.

[VasiliyMooduckovich]

win10 21H1, client 3.4.0 - confirm

[bkraul]

This is happening even worse on 3.5.7:

[bkraul]

Is this being looked at? My screen resolution is 3840x2160 (HDPI)

[jeanfbrito]

Please test if the problem persists with our latest release. I will be closing the issue but if there is any problem yet, we will open it again.

[bkraul]

@jeanfbrito Problem persists with release 3.8.7 (latest).

[jeanfbrito]

This happens because you are using a 4k resolution with scale tu increase the size? It should be a problem with Windows in high resolutions.

[bkraul]

Yes, it is using font scaling. But I have had this setting all along and the pixelation was not occurring with previous versions of the RC client.

[jeanfbrito]

What exactly are the previous versions? Could you test if without scale it will work normally? We already have a big resolution icon on the project, but I cant understand why its not being used in your case.

[bkraul]

This is 3.2.0 "with" scaling still turned on (as shown in the previous settings screenshot). As you can see, the icon looks perfect on HDPI

[codeitua]

I have the same problem with custom icons without any scaling on 1920x1080 display with Windows 10 and Windows 11. Also, if I delete custom icons, stock icon is also blurry. Versions 3.8.7, 3.8.9.