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[BUG] Retention policy does not affect the rocket.chat mobile app

Open Cob0ld opened this issue 6 years ago • 6 comments

Description

the retention policy leaves everything untouched on my mobile device. old chat messages are still there after they got succesfuly pruned on the webchat

Devices and Versions

Your Rocket.Chat.Android version: 2.5.1 Your Rocket.Chat Server version: 0.68.4

Mobile device model and OS version: Google Pixel Android 9

Steps to reproduce

Timer Precision is on 30min and the maximum message age in private groups and channels is set to 1

Cob0ld avatar Aug 28 '18 08:08 Cob0ld

@rafaelks seeing this too. Is there any chance of putting this on the road map as it compromises GDPR compliance currently?

jaytat0 avatar Sep 25 '18 19:09 jaytat0

Same issue here. This affects the mobile app and the Desktop client app.

hanynowsky avatar Nov 01 '18 12:11 hanynowsky

Update: this is working correctly for me on the web client. And on android after a logging out and back in the retention policy has kicked.

jaytat0 avatar Nov 02 '18 21:11 jaytat0

Any update?

WenhaiLin avatar May 16 '19 06:05 WenhaiLin

Doubt they are giving any attention to it, it is already close to a year and the android app is still unusable. Best to switch to other chat apps.

gyverchang avatar Jun 20 '19 03:06 gyverchang

@gyverchang Pls give us some more time, our team will definitely look into this if this issue still persists. Currently there are some major fixes in pipeline, Hope you understand. Thanks

GOVINDDIXIT avatar Jun 20 '19 08:06 GOVINDDIXIT