Allowing admins to Integrate multiple channels into one embedded chat instance

[Spiral-Memory]

As an EmbeddedChat developer, I need to: Implement a feature for adding multiple channels.

So that: Administrators setting up embedded chat on their website or app can establish multiple channels. Users will then be able to communicate across all these channels from a single location.

Acceptance Criteria:

• [ ] Investigate the method for achieving this.
• [ ] Enable administrators to add a list of different channels.
• [ ] Provide users with the option to choose from the allowed list of different channels.
• [ ] Allow seamless switching between channels for communication.

[Spiral-Memory]

@abhinavkrin , please let me know if this feature is necessary or useful in any way. I will start working on it.

[Yashraj7890]

Hey @Spiral-Memory great idea, but I guess the main focus of Embedded.Chat is to work around one particular room. I also had a similar kind of feature request which involved managing a room's properties by the admins using Embedded.chat but it was mentioned by the maintainers that anything related to channel management is not be handled by Embedded.chat

[Spiral-Memory]

Okay, I know about that, but what if the admin does want to allow chatting on multiple channels through embedded chat? What about that case?

[Yashraj7890]

I guess then the only thing we can change is the roomID prop in the embedded chat component.

[Spiral-Memory]

@Yashraj7890, In this issue, I'm not talking about changing anything to the room. That has nothing to do with embedded chat.

I'm proposing an idea to allow admins to integrate multiple channels in the same Embedded Chat instance.

[Yashraj7890]

Sounds good 👍, let's see what the maintainers have to say.