Bot not showing images

[guimvmatos]

Hi,

I'm experiencing a rather strange situation. All images sent by bot do not open to visitors on mobile devices. But, in most of times it opens normally in computers.

I already set General > Rest API > Allow Getting Everything as true

Visitors and humans attendants can send images normally, but when bot sends, it do not appears and if I send links, it do not open, as you can see in pictures below.

How can I solve this situation?

[murtaza98]

Hi, Sorry for the delayed response here.

This integration is not yet equipped to deal with files from rasa, but there is still a way to achieve this using the core api's of Rocket.Chat. Please checkout this similar guide about Dialogflow bot where you can find the api's to upload these media files & you can call these api's from your Rasa server