RoboSats
Unable to resolve active order due to notice in purple text
Describe the bug Last order continues to have issues (sats have not been received yet). I was asked to resubmit a new invoice. After three attempts, I was asked again to resubmit. This happened several times. Upon submitting yet another lightning invoice, a message was displayed in purple saying, "You cannot submit an invoice while bonds are not locked". Now there seems no way to look at the as yet unresolved order. I cannot get past this message. Clicking on my robot shows 'last order' which returns me to the purple message. The order still hasn't been completed as the sats have yet to be received.
To Reproduce Steps to reproduce the behavior:
- Follow instructions to submit LN invoice, receipt of sats keeps failing
- Purple message "You cannot submit an invoice while bonds are not locked" appears
- There seems no way to get around this
Expected behavior There should be a way to resolve issue (such as contact coordinator or see details order)
Smartphone (please complete the following information):
- Device: [e.g. Pixel 8]
- OS: [Stock, Android 15]
Additionally the SSL certificate for your website https://robosats.org needs attention, as it seems to have ran out yesterday.
Just checked through my co-ordinator's website (TheBigLake), the status of Robosat's Federation is at present 'Partially Degraded' (Robosats has 6 red bars under Clearnet, TheBigLake has 1 red, 2 green and 3 orange bars). Hope this helps.
26 hours have elapsed, still no sats. I'm still only met with the purple text message (or a spinning circle) obviously because of this, there's no option to contact the coordinator at all via the app.
When tapping my robot's image, on bottom right, I see that there are other coordinators who know my robot (Temple of Sats, BitcoinVeneto and Over the moon). However, all of their names are grayed/greyed out with 'looking for robot' blue line animation. Due to this I am unable to click on their names to get them to help either.
I have tried to contact TheBigLake by email (sending them a screenshot in order to prove who I am). Although I'm not in any rush, as the sats haven't arrived yet, the sat situation, as well as this issue, still needs resolving.
I'm not sure what might have changed behind the scenes; but after submitted many new LN invoices for the last half hour. The sats were finally received a moment ago. My reflections: If I'm correct, what might have helped me to break the deadlock (being told that I've got a new message, but the message being the purple text seen above, was that I'd tapped on my grey/gray avatar (at the bottom left) and to wait for the drop down menus of coordinators to become interactive. This didn't seem to happen at all many hours ago, but today they gradually came alive - allowing me to find my coordinator and click on the words Active Order. Clicking on my gray/grey avatar was found by accident, as I hadn't seen it previously (largely, I think, because it was coloured grey). I'm still not fully aware why the purple message appeared. However, if the purple text message was necessary it would be more helpful for the user to be able to click the message away and/or for the message to be updated to help the user (such as, "click your grey avatar to proceed"). Although I feel this isn't a very elegant way of fixing this - or whether going the grey avatar route was indeed what eventually solved the issue. I'm confident that if you can recreate the problem on a machine yourselves you'll work out a far better solution. Keep up the good work!
It seemed to be caused by a partial down on Coordinator's server. Closing this issue but keeping it in mind in case we got a new report
