RobHofmann
Gree Pular Multisplit not working
Describe the bug The add-on does not work with Pular devices connected to a multisplit. The other three split-type gree pular units work without any problems.
Configuration Added using the configurator via GUI
Expected behavior A clear and concise description of what you expected to happen.
Screenshots If applicable, add screenshots to help explain your problem.
Platform:
- OS: Home Assistant OS Core 2025.6.1 Supervisor 2025.05.5 Operating System 15.2
- Browser Vivaldi
- Version [e.g. 0.92.1]
Pular split
Pular multisplit
- Do you have multiple HVAC's (or multiple configurations)?
- I see sometimes that the encryption key could be retrieved and sometimes it isnt retrieved with an error. This makes me assume theres multiple devices at play here.
- If 1 & 2 are true: Try to check which HVAC throws the error and try switching the encryption version between 1 and 2.
Let me know.
I have had a free match multi split with three pular splits for 6 months and I have not encountered a single problem with it. They all work wonderfully, so they are well compatible with the integration.
I also can confirm, multi split with Pular IDU is working fine (you should use encryption 2), but I've noticed that the devices not always respond to requests from different IP-s in the network. For example if I try to ping one unit from my pc, it will respond fine, but try the same from second pc and get timeout. Restarting AC or WiFi router (so the unit makes new connection) should help. And then once it made a connection it will not drop it (it hasn't happened to me yet, but it might).
Sorry it's only now. Changing the encoding system to 2 actually solved the problem and everything works fine :)