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Fancontrol causes Windows to Reboot unexpectly (Event Viewer Code 1001/1002)

Open thegame4craft opened this issue 1 year ago • 3 comments

Describe the bug My PC crashed (or rebooted) in the recent few weeks sometimes. No BSOD, no "Rebooting...", just a black screen and the pc boots up again. I just thought it was a faulty power supply and searched for an alternative one to test it. Today the random reboot occurred again and i look into the windows event log. Just shortly before the time windows reboots, in the event log there are two (one of each) entries with eventid 1002 and 2 seconds later on with 1001. I have a .evtx (an export from the event log) on my desktop. Should i send it here? Maybe using E-Mail or other ways?

Is there a log.txt file next to FanControl.exe with recent date entries? (No Logs, just from previous versions)

Relevant hardware specs and setup Amd Ryzen 5 3600 Amd radeon Rx 570 Asus prime b450-plus 16gb ddr4 memory FanControl V199

thegame4craft avatar Aug 21 '24 19:08 thegame4craft

Send just the relevant entries.

Rem0o avatar Aug 21 '24 21:08 Rem0o

fancontrol_full.evtx.zip The evtx file is in the zip file included (i cannot send the file here

thegame4craft avatar Aug 22 '24 14:08 thegame4craft

The event viewer data shows no meaningful details or hint as to what's happening.
The windows crash+reboot might be what causes the event viewer event for fan control, not the other way around. Can't help you really at this point.

Rem0o avatar Aug 23 '24 01:08 Rem0o

What are the RX570 fans doing at the time of shutdown? I've learned these cards will power-off your system if you're too aggressive about forcing the fans to a low RPM. Even if the GPU sensor is reporting an acceptable 65-70C it seems other parts of the card (possibly the RAM) might be overheating. I made these shutdowns go away by enforcing a minimum 1200rpm.

richardm1 avatar Sep 06 '24 06:09 richardm1