The feedback button doesn't work

[alesmuc]

Hi, the feedback button doesn't work, when I click it I see just a quick flash (like a quick page refresh) and nothing happen. I set firefox to open mailto: with Gmail, maybe con help.

[ReDEnergy]

Sadly I don't think I can do anything about this. I used the plain HTML way of redirecting to an email application but that has plenty of issue and usually it's related to the way the system is set up. On my end works only if the application is closed (Thunderbird) because it tries to open it again and it can't. In other words, I really don't know what I can do about this because that's all HTML let's me do. I new from the start that a few (if not many) people will have problem with this but I decided to add it just because some will see the fact that there's an actual feedback mail and if it didn't work from that button you still have the option to write the mail yourself.

Add tooltip message with the mail - TODO

[AnFlare]

Why not do it with this button set to a simple mailto link? Then it will redirect email composing to actual email client that user use.

[ReDEnergy]

That's what I do actually... (sorry if I didn't explain properly) This is how the code looks. It just seems that it work only for some people... not sure why though. <a href="mailto:*************?Subject=[Session-Sync]%20User%20feedback">

I can confirm that I received numerous feedback mails, so it does work for some people. For those that does not, I assume it's something related with some configurations (from the browser, from the system... maybe security, not sure)

The only way to provide something better is to use a web-server, but as much as I would like this, paying for a server to do only this doesn't make that much sense for the moment.