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Program crashes after trying to restore a save and never opens again

Open gousen-pride opened this issue 4 years ago • 6 comments

After trying to restore a save file the program crashes, no feedback is shown and I cannot open the program again unless I restart my computer...

I don't know what information you need me to show to you, is there a log file?

gousen-pride avatar Nov 22 '21 18:11 gousen-pride

Sorry about that; what version of the game are you using? E.g., Steam, Epic, Windows Store/Game Pass.

Razzmatazzz avatar Nov 22 '21 23:11 Razzmatazzz

Steam

gousen-pride avatar Nov 23 '21 02:11 gousen-pride

Try this:

  • Click the Windows start button
  • Type Run and push Enter
  • In the Open box, enter: %userprofile%/appdata/local/RemnantSaveManager
  • Click OK
  • Delete any folders you find in there

That should revert RSM to its default settings and might allow you to open it.

Razzmatazzz avatar Nov 23 '21 03:11 Razzmatazzz

Did this resolve the issue?

Razzmatazzz avatar Jan 25 '22 13:01 Razzmatazzz

Hello i am having this same problem but on the Epic version

Chevnofsky avatar Feb 06 '22 02:02 Chevnofsky

hello, I am having the same issue and deleting the RemnantSaveManager folder did not resolve it for me

zackorenberg avatar Apr 14 '22 22:04 zackorenberg