Interactive error

[travelmail26]

Rasa Open Source version

3.04=.4

Rasa SDK version

No response

Rasa X version

No response

Python version

3.8

What operating system are you using?

OSX

What happened?

I'm getting an error in Rasa interactive that I can only sometimes recreate. It started when I upgraded to 3.0. It happens when I try to force the interactive to correct wrong intents or actions. It does not trigger actions.py. In the output below I retracted some sensitive info.

Command / Request

No response

Relevant log output

2022-01-30 15:07:46 ERROR rasa.server - An unexpected error occurred. Error: 'NoneType' object has no attribute 'get'
 2022-01-30 15:07:46 ERROR rasa.core.training.interactive - An exception occurred while recording messages.
 Traceback (most recent call last):
 File "/Users/
 /Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1498, in record_messages
 await _enter_user_message(conversation_id, endpoint)
 File "/Users/ratracted/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1341, in _enter_user_message
 await send_message(endpoint, conversation_id, message)
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 161, in send_message
 return await endpoint.request(
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/utils/endpoints.py", line 173, in request
 raise ClientResponseError(
 rasa.utils.endpoints.ClientResponseError: 500, Internal Server Error, body='b'{"version":"3.0.4","status":"failure","message":"An unexpected error occurred. Error: \'NoneType\' object has no attribute \'get\'","reason":"ConversationError","details":{},"help":null,"code":500}''
 2022-01-30 15:07:46 ERROR asyncio - Task exception was never retrieved
 future: 

 exception=ClientResponseError('500, Internal Server Error, body=\'b\'{"version":"3.0.4","status":"failure","message":"An unexpected error occurred. Error: \\\'NoneType\\\' object has no attribute \\\'get\\\'","reason":"ConversationError","details":{},"help":null,"code":500}\'\'')>
 Traceback (most recent call last):
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/sanic/signals.py", line 133, in _dispatch
 retval = await maybe_coroutine
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/sanic/app.py", line 1374, in run_delayed_task
 await prepped
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1594, in run_interactive_io
 await record_messages(
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1498, in record_messages
 await _enter_user_message(conversation_id, endpoint)
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1341, in _enter_user_message
 await send_message(endpoint, conversation_id, message)
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 161, in send_message
 return await endpoint.request(
 File "/Users//Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/utils/endpoints.py", line 173, in request
 raise ClientResponseError(
 rasa.utils.endpoints.ClientResponseError: 500, Internal Server Error, body='b'{"version":"3.0.4","status":"failure","message":"An unexpected error occurred. Error: \'NoneType\' object has no attribute \'get\'","reason":"ConversationError","details":{},"help":null,"code":500}''

 

[sara-tagger]

Exalate commented:

sara-tagger commented:

Thanks for the issue, @sebwarnke will get back to you about it soon!

You may find help in the docs and the forum, too

🤗

[travelmail26]

I'm still encountering this issue. Any progress on it or workarounds?

[sync-by-unito[bot]]

➤ Maxime Verger commented:

:bulb: Heads up! We're moving issues to Jira: https://rasa-open-source.atlassian.net/browse/OSS.

From now on, this Jira board is the place where you can browse (without an account) and create issues (you'll need a free Jira account for that). This GitHub issue has already been migrated to Jira and will be closed on January 9th, 2023. Do not forget to subscribe to the corresponding Jira issue!

:arrow_right: More information in the forum: https://forum.rasa.com/t/migration-of-rasa-oss-issues-to-jira/56569.

[ancalita]

@travelmail26 I've responded in the corresponding Jira ticket here - please share more info for us to be able to reproduce the issue, especially if you're using custom actions and trying to correct the prediction of a custom action.