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Ranchero-Software
Error syncing BazQux
In Console, I see Refresh missing articles failed: <private>. frequently. The <private> seems to be where a description of the error goes if I am reading the code right.
The net effect is that nothing syncs from BazQux at all — my feeds show as read, even though most of them have articles.
The complete log in console for a given task doesn't seem to show any error, but the above error usually appears after the "sent request, body" line, but does not mention the task UUID:
default 15:51:11.365446-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> resuming, timeouts(60.0, 604800.0) QOS(0x21) Voucher <private>
default 15:51:11.366270-0400 NetNewsWire [Telemetry]: Activity <nw_activity 12:2 [45606129-EFE7-4CE9-9E20-8B4FCC59B107] (reporting strategy default)> on Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> was not selected for reporting
default 15:51:11.366854-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> {strength 0, tls 4, ct 0, sub 0, sig 1, ciphers 0, bundle 0, builtin 0}
default 15:51:12.789172-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> now using Connection 32
default 15:51:12.793119-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> sent request, body S 7168
default 15:51:13.113922-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> received response, status 200 content C
default 15:51:13.466406-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> response ended
default 15:51:13.466511-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> done using Connection 32
default 15:51:13.466685-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> summary for task success {transaction_duration_ms=2099, response_status=200, connection=32, reused=1, request_start_ms=1423, request_duration_ms=2, response_start_ms=1746, response_duration_ms=353, request_bytes=7600, response_bytes=117084, cache_hit=false}
default 15:51:13.467185-0400 NetNewsWire Task <C2A224FE-BE26-45FD-8EF1-6108C21EB0AF>.<69> finished successfully
@aredridel have you tried removing and adding your BazQux account?
I'm not able to recreate the problem. If adding and removing the account doesn't work, could you supply an OPML file from your account? If you don't feel comfortable sharing it on GitHub, you can email it to me directly. My email is [email protected].
I did indeed, and it was fine for a few days — I'd figured it was the intermittent bazqux credential problem fixed earlier until I dug into it.
OPML coming at you by email! Feel free to put anything that turns out to be relevant on the ticket, but I'd love to avoid posting the whole thing.
I was able to import the OPML file you sent and don't have any problems syncing with it. The problem might be with an article that I don't have. Do you have a huge number of unread articles? We maybe hitting some limitation there.
I do; or did. Marking things read in bazqux doesn't seem to fix it though
So it worked for a few minutes, then stopped again later in the day. Removing one 500+ article/day feed, however, and everything works great.
@aredridel Thanks for following up. If you feel comfortable doing so, could you please share the article of the feed that was causing the problem?
@aredridel I do have that feed in my BazQux account and it isn't causing any problems for me (so far).
What happens if you add it back in again?
@vincode-io it might have to do with my habits — I routinely close NNW for long enough that more than 500 posts accumulate in the feed.
I'll add it back and see!
BazQux has a 500 article limit. It might be that they had a bug and that this feed ended up with more in it than was it was supposed to and that caused the problem. I'm just wildly speculating tho...
Nope! NNW won't update. here's the state in BQ:
And NNW after a refresh says there are no unread articles.
But after deleting it again things aren't refreshing. Maybe this is a red herring? Something's funky though.
@aredridel Do you know how to use ProxyMan to snoop network traffic? We might be getting a server return code that will tell us something.
Yeah, I can do that!
Also, adding that feed back killed it; removing the bazqux account and re-adding it got it to sync again.
@aredridel We did update our logging code to properly show system errors instead of <private>, but it won't be released for some time. I'm not sure that is going to help us though if you aren't getting the error anymore. It did clear up for you, right?
I'm pretty sure that this was resolved with the fix in #3708. If we still encounter it after the next release, we can reopen this ticket to investigate more.