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Weekly and seasonal guild records blank

Open ghTravis opened this issue 4 years ago • 7 comments

Hi,

I'm not sure what happened but starting last week the weekly and seasonal best guild records aren't showing anymore in the Mythic Keystone window in game.

I installed the addon via the curseforge client, but have been using the desktop client for a few weeks now (well before the issue started happening). Not sure what's causing the records to not show up.

Thanks

ghTravis avatar Feb 02 '21 16:02 ghTravis

Heyas, thanks for the report!

Indeed there was an issue with the generation of the weekly/seasonal tab that has now been resolved 🎉

WFrancois avatar Feb 16 '21 18:02 WFrancois

Hi, I saw that the weekly and seasonal was fixed, but now I can no longer see my personal records on the seasonal best. I know I have done M+ runs that should be in the seasonal best but they do not show up. Also yesterday when I noticed it was fixed, my personal weekly records didn't show up for the week either.

ghTravis avatar Feb 16 '21 18:02 ghTravis

This may be related to an issue we had last week.

Try to follow these step : image

If it doesn't work, I would suggest to join our discord (https://discord.gg/raider) and ask in the #support channel :)

WFrancois avatar Feb 16 '21 18:02 WFrancois

Tried the above steps. Didn't seem to resolve the issue

image In the above image you can see that my best runs are better than the current guild seasonal best.

My raiderIO profile is: https://raider.io/characters/us/blackrock/Nexiom

My runs should indicate that there should be records showing up in the Guild Seasonal best that are better than a +16 that is currently there.

ghTravis avatar Feb 16 '21 18:02 ghTravis

Could you send the file that is in _retail_/Interface/addons/RaiderIO/db/db_client_guilds.lua ? This will help us targeting the issue.

WFrancois avatar Feb 16 '21 18:02 WFrancois

Here's a pastebin of that file since I can't upload it to github: https://pastebin.com/HfW9nkS7

ghTravis avatar Feb 16 '21 18:02 ghTravis

Thanks for the info, we'll look into it :)

WFrancois avatar Feb 16 '21 18:02 WFrancois