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I did not receive a verification email.

Open jemerci opened this issue 11 months ago • 8 comments

Describe the bug

Hi Support,

I logged in to FolloW using GitHUB account, but I did not receive a verification email. I have sent two emails but have not received them. I checked the spam emails in my mailbox, but I didn't see any mail.

Image

So, what can I do ?

Yours, Merci

Feed Info

Email verification

Reproduction Video

Email verification

Environment

Email verification

Validations

  • [x] Check that there isn't already an issue that reports the same bug to avoid creating a duplicate.
  • [x] Check that this is a concrete bug. For Q&A, please open a GitHub Discussion instead.
  • [x] This issue is valid

Contributions

  • [ ] I am willing to submit a PR to fix this issue
  • [ ] I am willing to submit a PR with failing tests (actually just go ahead and do it, thanks!)

jemerci avatar Jan 22 '25 01:01 jemerci

FOL-1521 I did not receive a verification email.

linear[bot] avatar Jan 22 '25 01:01 linear[bot]

Environment

App Version: 0.3.1-nightly.20250112 OS: macOS User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Follow/0.3.0-nightly.20250107 Chrome/130.0.6723.118 Electron/33.2.0 Safari/537.36 Env: electron Browser: Chrome Session Trace Id: wK1DP-4Va6vDHC8hPt-2f

jemerci avatar Jan 22 '25 01:01 jemerci

Image I tried to change my email in FOLLOW, but still received an error message.

jemerci avatar Jan 22 '25 01:01 jemerci

Email verified.

I logged in using Git HUB, But at last, you need to enter an email address to obtain email verification, This is very inconvenient, and does not conform to the habits of commonly used software. I hope the FOLLOW can become better and better

jemerci avatar Jan 22 '25 01:01 jemerci

same.

0xxb avatar Feb 07 '25 09:02 0xxb

I don't know why it couldn't get your email address. Do you have an email address linked to your GitHub?

DIYgod avatar Feb 17 '25 12:02 DIYgod

My Follow App on MacOS consistently prompts for email vertification as well. When selecting "Send verificaiton email" in the app and in the browser while logged into my account linked to my GitHub account, the button greys out. I have checked my email inbox, junk folders, rules etc. but no email is ever received for verification. Happy to provide logs etc. if it helps!

bradcstevens avatar Mar 21 '25 22:03 bradcstevens

Hi @bradcstevens , could you provide your email address? I'll check the logs.

DIYgod avatar Mar 22 '25 03:03 DIYgod