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Unable start on windows 11

Open zhangzhishan opened this issue 1 year ago • 5 comments

Error is below

image

zhangzhishan avatar Aug 02 '24 05:08 zhangzhishan

still the same issue even on the newest version. image

zhangzhishan avatar Aug 27 '24 02:08 zhangzhishan

From the error message, I can't find any useful information. The sentry may not initialize before the app initializes. Try to uninstall the app, and reinstall it can solve this issue?

Innei avatar Aug 27 '24 04:08 Innei

I have uninstall and reinstall several times. I have several windows machines, only in one has this issue. Is there any place to find some useful debug information? After this error window, I still could see several Follow process in the Task Manager.

zhangzhishan avatar Aug 28 '24 06:08 zhangzhishan

One thing I could remember that the PC with issues is that I download the unreleased version and it could start at that time.

zhangzhishan avatar Aug 28 '24 06:08 zhangzhishan

You should uninstall it completely, delete all user data, and try again.

Note: Un-release version is development app name, Follow (dev), These two are actually different apps

Innei avatar Aug 29 '24 11:08 Innei

Use Everything to find all Follow related folders, delete them helps, thanks!

zhangzhishan avatar Aug 30 '24 01:08 zhangzhishan