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Qubes 4.2 rc4 Install Fails at "xen_acpi_processor: Uploading Xen processor PM info"

Open bearyjd opened this issue 2 years ago • 9 comments

While trying a fresh install of Qubes 4.2rc4, the installer gets stuck at qubes freeze "xen_acpi_processor: Uploading Xen processor PM info" -- hardware is on Thinkpad X1 Extreme Gen3 Laptop: 10th Generation Intel Core i7-10750H Processor; Intel Wi-Fi 6E AX201 802.11AX (2 x 2) & Bluetooth 5.2; NVIDIA GeForce GTX 1650 Ti Max-Q 4GB

Qubes OS release

Qubes 4.2 rc4 with both regular and kernel-latest

Brief summary

When installing Qubes, the installer freezes at "xen_acpi_processor: Uploading Xen processor PM info"

Steps to reproduce

Run the installer.

Expected behavior

The installer to complete successfully [The installer completes successfully on Qubes 4.1.2 without issue]

Actual behavior

The boot freezes and halts the computer prior to reaching the installer. [The installer completes successfully on Qubes 4.1.2 without issue as noted above.]

bearyjd avatar Oct 21 '23 14:10 bearyjd

I was able to boot into the installer and successfully installing by blacklisting the xen_acpi_processor module as a kernel option.

bearyjd avatar Oct 23 '23 20:10 bearyjd

@bearyjd Thank you:)

Had the same issue on Thinkpad T14 Gen 1:

  • Intel i7-10610U
  • Nvidea Force MX330
  • Intel Wifi 6 AX201

modprobe.blacklist=xen_acpi_processor rd.driver.blacklist=xen_acpi_processor got me to the installer.

feskehau avatar Nov 19 '23 04:11 feskehau

Worked for me as well! (10th-gen t490)

zenmonkeykstop avatar Jan 03 '24 15:01 zenmonkeykstop

I have the same problem with the following system:

Thinkpad T15 Gen 1:

Intel i7-10510U Intel UHD 620 Nvidea Force MX330 Intel Wifi 6 AX201

While trying a fresh install of Qubes 4.2.0, the installer gets stuck at qubes freeze “xen_acpi_processor: Uploading Xen processor PM info”

modprobe.blacklist=xen_acpi_processor rd.driver.blacklist=xen_acpi_processor did not work for me.

An installation with Qubes 4.1.2 works without problems.

olmet avatar Mar 08 '24 16:03 olmet

@bearyjd Thank you:)

Had the same issue on Thinkpad T14 Gen 1:

  • Intel i7-10610U
  • Nvidea Force MX330
  • Intel Wifi 6 AX201

modprobe.blacklist=xen_acpi_processor rd.driver.blacklist=xen_acpi_processor got me to the installer.

That fixed it for me on a T14 with the same specs, except for the MX330

TommyTran732 avatar Apr 26 '24 09:04 TommyTran732

Worked for me on Thinkpad T14 Gen 1 with Intel i5-10210U and Intel Graphics.

apyrgio avatar Jun 25 '24 12:06 apyrgio

I have the same problem with the following system:

Thinkpad T15 Gen 1:

Intel i7-10510U Intel UHD 620 Nvidea Force MX330 Intel Wifi 6 AX201

While trying a fresh install of Qubes 4.2.0, the installer gets stuck at qubes freeze “xen_acpi_processor: Uploading Xen processor PM info”

modprobe.blacklist=xen_acpi_processor rd.driver.blacklist=xen_acpi_processor did not work for me.

An installation with Qubes 4.1.2 works without problems.

i may be stupid, but how do i do that?? i have a T490 and the installation freezes

DanielNerd avatar Jul 08 '24 13:07 DanielNerd

@DanielNerd Spam e when the system boots, it will open the grub args for you. Then just edit the line with the kernel params

TommyTran732 avatar Jul 08 '24 18:07 TommyTran732

@bearyjd and @feskehau thank you two so much you guys are amazing. I have a Thinkpad x1 extreme gen3 with i9-10885h and rtx 1650ti. Since 4.1 reached EOSL a couple days ago I was worried since I'd previously failed to install 4.2. Got it working now though thanks to you two!

Also @olmet if you are still interested in 4.2. When you reach the grub menu for install there are a couple options. By default the chosen option is "verify media and install qubes" or something. Don't pick that, instead just directly pick the option above that "Install qubes 4.2." On my laptop the install failed when verifying the media, so just forcing it to install worked.

MakoCat avatar Aug 03 '24 05:08 MakoCat