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I need help

Open gaoruiqing187 opened this issue 10 months ago • 5 comments

Description

I'm trying to install the certificate on my Android phone, but the http://proxy.man/ssl link won't open. I have all the proxies set up as requested

gaoruiqing187 avatar Mar 27 '24 01:03 gaoruiqing187

@gaoruiqing187 this website is not a real website, it's available when you set up the Proxy from your Android Phone to Proxyman app properly.

Can you read the Troubleshooting and try to find solution? Maybe:

  • You set incorrect Proxy
  • Firewall on your Macbook
  • You use VPN on your Android device.
  • ...

NghiaTranUIT avatar Mar 27 '24 02:03 NghiaTranUIT

@NghiaTranUIT I have read the troubleshooting instructions and have tried as required, but it still doesn't work. I can't open the URL to download the certificate, and now I can't download it on my iPhone either

gaoruiqing187 avatar Mar 28 '24 01:03 gaoruiqing187

@gaoruiqing187 May I ask: If you set HTTP Proxy to Proxyman from your iPhone/Android device, can you visit www.google.com ?

If yes, proxy.man/ssl will work.

May I ask what Proxyman version you're using? macOS or Windows/Linux?

NghiaTranUIT avatar Mar 28 '24 01:03 NghiaTranUIT

I can't visit google, I'm using version 4.14.0 (49500), MacOS

gaoruiqing187 avatar Mar 28 '24 01:03 gaoruiqing187

yeah, so it means the HTTP Proxy doesn't work, not proxy.man/ssl

Can you verify:

  • Turn off the Firewall on your Macbook
  • Your Mac & Android are connected to the same Wifi
  • Turn off any VPN app on your Android
  • Try to set the IP + Port again in the Certificate menu -> Install for Android -> Physical Device
  • If it's iOS 16, 17, you should check this: https://docs.proxyman.io/troubleshooting/ios-16-devices-issues

Help menu -> Advance -> Factory Reset if need 👍

NghiaTranUIT avatar Mar 28 '24 01:03 NghiaTranUIT