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verified publisher icon ProtonVPN

Wakeup from sleep doesn't connect

Open R70YNS opened this issue 4 years ago • 2 comments

Waking up from sleep, i.e. MacBook closed and then opened 30 minutes later, the VPN fails to connect with the error message: "Unable to establish VPN connection. You are not connected to the Internet." Although a wifi is connected and working properly.

Quitting the application entirely, reopening, and manually selecting a server - it connects fine and provides internet access again.

ProtonVPN: 2.0.3 MacOS: 11.1

R70YNS avatar Jul 26 '21 10:07 R70YNS

I had thought this a genuine network issue, however I've had several instances occur with a valid network connection.

R70YNS avatar Jul 27 '21 16:07 R70YNS

Unable to test whether it was connection drop or being kicked from a server, but I again received the error "Unable to establish VPN connection. You are not connected to the Internet." Clicking "Ok" and then attempting to connect to a server, it immediately connected - I would have expected this to automatically reconnect.

R70YNS avatar Aug 01 '21 15:08 R70YNS