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Unable to generate logs: can't compare offset-naive and offset-aware datetimes
The CLI client has the following error for me on Arch Linux:
$ protonvpn-cli --get-logs
Generating logs...
Unable to generate logs: can't compare offset-naive and offset-aware datetimes
In the resulting protonvpn-cli.log, there's:
2023-02-20 16:22:10,026 — cli.py — INFO — __init__:17 —
-------------------------------------------------
----------- Initialized protonvpn-cli -----------
-------------------------------------------------
2023-02-20 16:22:10,026 — cli.py — INFO — __init__:29 — Proton VPN CLI v3.13.0 (protonvpn-nm-lib v3.14.0; proton-client v0.7.1)
2023-02-20 16:22:10,031 — cli_wrapper.py — ERROR — get_logs:842 — can't compare offset-naive and offset-aware datetimes
Traceback (most recent call last):
File "/usr/lib/python3.10/site-packages/protonvpn_cli/cli_wrapper.py", line 840, in get_logs
bug_report.generate_logs()
File "/usr/lib/python3.10/site-packages/protonvpn_nm_lib/core/report/bug.py", line 21, in generate_logs
self.generate_network_manager_log()
File "/usr/lib/python3.10/site-packages/protonvpn_nm_lib/core/report/bug.py", line 32, in generate_network_manager_log
self.__generate_log("NetworkManager.service", NETWORK_MANAGER_LOGFILE)
File "/usr/lib/python3.10/site-packages/protonvpn_nm_lib/core/report/bug.py", line 68, in __generate_log
self.__add_log_to_file(_journal, filepath)
File "/usr/lib/python3.10/site-packages/protonvpn_nm_lib/core/report/bug.py", line 98, in __add_log_to_file
if entry["_SOURCE_REALTIME_TIMESTAMP"] < start_date:
TypeError: can't compare offset-naive and offset-aware datetimes
Hey, did you ever fix this issue?
Hey, did you ever fix this issue?
No, sorry. It's a standing issue with the repo because Proton abandoned their official client...again. There haven't been any commits here in several months.
Started getting this today out of the blue!. To my knowledge, nothing on my system has changed
I'm getting this as well. Trying to troubleshoot "Unknown API error." whenever I try to log in with either CLI or GUI.