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Fails to connect on Arch with no error log.

Open shmoobalizer opened this issue 3 years ago • 4 comments

Attempting to connect to a server fails with no report other than a notification saying that the connection "Failed" or "Timed out", never progresses beyond 78% and occasionally prompts the user with a pre-filled password field with no explanation other than "a password is required" despite having already logged in.

Console log: (doesn't seem relevant)

Gtk-Message: 12:31:46.114: Failed to load module "colorreload-gtk-module"
Gtk-Message: 12:31:46.114: Failed to load module "window-decorations-gtk-module"
/usr/lib/python3.9/site-packages/protonvpn_nm_lib/core/connection_backend/nm_client/nm_client_mixin.py:11: Warning: g_main_context_push_thread_default: assertion 'acquired_context' failed
  nm_client = NM.Client.new(None)
/usr/lib/python3.9/site-packages/protonvpn_nm_lib/core/connection_backend/nm_client/nm_client_mixin.py:11: Warning: g_main_context_pop_thread_default: assertion 'g_queue_peek_head (stack) == context' failed
  nm_client = NM.Client.new(None)

Environment: OS: Arch Linux x86_64 DE: Xfce 4.16

Edit: running with cli gives the following output, which isn't anymore helpful, but at least shows the GUI isn't obscuring any details:

Setting up ProtonVPN.
Connecting to ProtonVPN on US-FREE#2 with UDP.

Unable to connect to ProtonVPN: ProtonVPN connection failed due to unknown reason.

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shmoobalizer avatar Jun 06 '21 16:06 shmoobalizer

Sort of duplicate for https://github.com/ProtonVPN/linux-cli/issues/6

calexandru2018 avatar Jun 07 '21 14:06 calexandru2018

Same issue here on Arch Linux, Kernel: 5.17.4-arch1-1.

Matt-Deacalion avatar May 09 '22 11:05 Matt-Deacalion

FWIW, may not be related, but when I get this error (rarely), running pvpn d fixes it.

MuhammedZakir avatar May 09 '22 11:05 MuhammedZakir