ProtonVPN
BUG: Nomore internet when server goes into maintanance
Hi there,
please consider fixing the following bug:
- I am connected to a VPN server (Wireguard) on iOS via the ProtonVPN App (VPN Plus, yearly subscription.)
- I have not opened the ProtonVPN for a "long time", and everything is working fine
- The server i am connected to suddenly goes into maintenance (annoyingly, there is no notification whatsoever when this happens, they just disconnect you out of the blue.)
- I open the ProtonVPN app
- I am now presented with this screen - see screenshot [1]
- I can't login, because i have no internet
issues
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So, now i have to go somewhere deep in the iOS setting, disable the "Connect on Demand" toggle for the Proton VPN profile (non-technical people are not even aware how to find this), and connect to an insecure Wi-Fi (in a hotel for example) to be able to log back into Proton... which of course leaks a whole bunch of other Apps too. I have seen this issue happen multiple times, on multiple iOS devices.
-
Implement Push notification before servers go into maintenance, so people are not disconnected while in the middle of a purchase, etc. and are made aware.
Thank you.
...6 months later, and this issue still happening. 0 response from Proton 🙄