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[Android TV] - Frequent crashes and black screens

Open skezo opened this issue 3 years ago • 0 comments

Device: Nvidia SHIELD TV (2019 Model #: P3430) Version: Shield Experience Upgrade 8.2.2 OS: Android 9.0 Pie (Android TV)

Issue: When using on Android TV the OS will frequently display black screens or soft restart the Android home screen launcher.

Steps to reproduce:

  1. Open Proton VPN app on Android TV
  2. Select a country > Select more > and connect to a city
  3. Press the O button on the remote control to return to the Android TV home screen
  4. A black screen will be present for 1-5 mins
  5. Once the home screen returns reopen the Proton VPN App
  6. The VPN connection will sometimes stay connected other times it will be disconnected

Happy to help debug this and share logs if needed. Let me know what you need.

skezo avatar Apr 20 '21 01:04 skezo