First boot dodgy

[sfcgeorge]

On first boot I did the load filament thing, it said heating extruder but nothing happened. There was a picture showing red lights but the lights never came on. After 5 minutes I gingerly touched the hot end and it was cold. After a reboot the lights came on and the hot end did heat.

One issue is that to go wrong the first time it's turned on is a bad first impression.

Secondly it's not even clear when it has gone wrong - the screen was working fine, there was no message to say anything was wrong, but the lights and heat didn't come on.