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Email templates

Open InternalLoss opened this issue 3 years ago • 0 comments

As emails may be sent multiple times (such as verification emails being mailed out multiple times), it may be better to have specific email templates. My draft for these [based on Nintendo's] as are follows:

Footer for all emails:

--------------------
NOTE: Please do not reply to this email address.

If you need any support, please contact us at https://support.pretendo.network, or via Discord at https://pretendo.network/discord

This email has been sent to you in English as your Pretendo Network ID is linked to a console with English set as its system language.

(NB: This would obviously need translating to the appropriate language, and if we are to use our own support/ticket system)

Email verification

Subject: [Pretendo Network] Email Address Confirmation

Dear {PNID},

To validate your email address for your Pretendo Network ID, please click the following link:
{LINK}

Alternatively, you can also enter the following confirmation code on your console to complete the registration:
{CODE}

Wii U users:
1) From the user-selection screen of your Wii U, select the user linked with this Pretendo Network ID
2) When "Your email address has not been confirmed yet" is displayed, select Confirmation Code and enter the code displayed above, or select Resend Email if you need a new confirmation code or link

Nintendo 3DS users:
1) From the System Settings, select Pretendo Network ID Settings, then Email Address Verification
2) Select Enter Confirmation Code and enter the code displayed above, or select Resend Email if you require a new confirmation code or link

If you did not register this email address for a Pretendo Network ID, please ignore this email.

Parental Control Registration:

This email has been automatically sent from Pretendo because this email address was registered for Parental Controls.

This email address will be used with the Parental Controls feature on your Nintendo device (serial number: {SERIAL}).

If the PIN or answer to the secret question for Parental Controls has been forgotten, the PIN can be reset by requesting a master key. To do so, select I Forgot when prompted for the PIN in the Parental Controls application, and again when prompted for the answer to the secret question. The master key will be sent to this registered email address.

If you did not register this email address for Parental Controls, please ignore this email.

Parental Controls Key:

This email has been automatically sent from Pretendo following a request to send a master key to this email address.

A master key has been temporarily issued to enable you to reset the Parental Controls feature on your Nintendo device (serial number: {SERIAL}).

Master key: {MASTERKEY}

The master key is valid for a period of 48 hours from the time this email was sent.
Use the master key within 48 hours to reset your PIN for Parental Controls.

If the 48-hour period has expired, repeat the procedure to be issued with a new master key.

We should also create a "thank you for opting into our mailing list" email for if user's select YES on "marketing"

InternalLoss avatar Feb 02 '22 20:02 InternalLoss