PrestaShop
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BO-Shopping carts: Abandoned carts do not update even after 48h on non-ordered orders
Prerequisites
- [x] I understand and accept the project's code of conduct.
- [x] I have already searched in existing issues and found no previous report of this bug.
Describe the bug and add attachments
When I'm in the front office and I add products to the shopping cart without purchasing, then I come back to the back office and go to shopping carts after 48 hours, I don't get any update in abandoned Cart and I still have the “Not ordered” status.
Expected behavior
The “Non ordered” should change its status to “Abandoned carts”.
Steps to reproduce
- Go to FO
- Add product to basket without placing order
- Go to BO>Orders>Shopping Carts
- We have the last activity with the status “Not ordered”.
- Go to Database
- Select the corresponding store
- Search for 'ps_cart' field
- Change 'date_add' to a date +2 days
- Save
- Go to BO>Orders>Shopping carts
- Status remains unchanged and 0% in “Abandoned Carts”.
BDD
BO
PrestaShop version(s) where the bug happened
9.0.0
PHP version(s) where the bug happened
8.1
If your bug is related to a module, specify its name and its version
No response
Your company or customer's name goes here (if applicable).
No response